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Troubleshooting – JBL SYN 3 User Manual

Page 18

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16

Symptom Probable

Cause

Solution

No sound coming

• Amplifier not turned on

• Turn on amplifier

from speaker

• Amplifier gain is low

• Make sure that there is

• Correct source not

amplifier gain for that

selected or turned on

channel

• Defective patchcords to

• Select proper source

amplifier

• Check/replace patch cords

• Speaker wires not

• Check speaker wire

connected to amplifier

connection to amplifier

Cinema drivers are not

• Loose din cables between

• Check that din cable is

turning on in cinema mode

speakers and power

connected between

sequencer

speakers and power

• Loose din cables between

sequencer

power sequencer and

• Check that din cable is

surround processor

connected between power

• Defective din cables

sequencer and surround

• Relays in speakers not

processor

switching

• Check/replace din cables

Bass is very weak

• Subwoofers are wired out

• Make sure that positive

of phase

terminals on the

• Subwoofers have not

subwoofers go to the

been placed optimally

positive terminals on the
amplifiers (red) and do the
same for the negatives

• Experiment with different

locations

Poor or smeared imaging

• Poor room acoustics

• Use absorptive materials

• Poor program source

to minimize early

• Improper polarity

reflections

• Check another program

source

• Aim speakers at listening

area, check polarity

Indistinct dialog

• Slap echoes

• Add absorption or

• Miscalibration of center

diffusion materials

channel output level

• Check output levels of

surround processor

Uneven surround coverage

• Poor speaker placement,

• Place surrounds

strong reflections

according to THX spec

• Excessive absorption near

• Add absorption and/or

surrounds

diffusion materials

• Remove absorptive

material to provide
surround reflections

TROUBLESHOOTING