Troubleshooting – JBL SYN 3 User Manual
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Symptom Probable
Cause
Solution
No sound coming
• Amplifier not turned on
• Turn on amplifier
from speaker
• Amplifier gain is low
• Make sure that there is
• Correct source not
amplifier gain for that
selected or turned on
channel
• Defective patchcords to
• Select proper source
amplifier
• Check/replace patch cords
• Speaker wires not
• Check speaker wire
connected to amplifier
connection to amplifier
Cinema drivers are not
• Loose din cables between
• Check that din cable is
turning on in cinema mode
speakers and power
connected between
sequencer
speakers and power
• Loose din cables between
sequencer
power sequencer and
• Check that din cable is
surround processor
connected between power
• Defective din cables
sequencer and surround
• Relays in speakers not
processor
switching
• Check/replace din cables
Bass is very weak
• Subwoofers are wired out
• Make sure that positive
of phase
terminals on the
• Subwoofers have not
subwoofers go to the
been placed optimally
positive terminals on the
amplifiers (red) and do the
same for the negatives
• Experiment with different
locations
Poor or smeared imaging
• Poor room acoustics
• Use absorptive materials
• Poor program source
to minimize early
• Improper polarity
reflections
• Check another program
source
• Aim speakers at listening
area, check polarity
Indistinct dialog
• Slap echoes
• Add absorption or
• Miscalibration of center
diffusion materials
channel output level
• Check output levels of
surround processor
Uneven surround coverage
• Poor speaker placement,
• Place surrounds
strong reflections
according to THX spec
• Excessive absorption near
• Add absorption and/or
surrounds
diffusion materials
• Remove absorptive
material to provide
surround reflections
TROUBLESHOOTING