Trouble shooting – iHome iH13 User Manual

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Trouble Shooting

iH13 does not turn off

iH13 does not turn on

no batteries are installed

improper shut down/ button not held long enough

Install fresh batteries

HOLD the Play/Pause button for 3 seconds to turn unit off

Hold switch is in on position, locking controls

Slide hold switch to off position

iPod didn’t charge up

iPod is not installed properly

headphones in headphone jack

Remove your iPod from the connector and check for obstruction on the

connector and on your iPod. Then reconnect iPod.

iPod is locked up/ frozen

No AC adaptor/AC adaptor is not plugged into unit

and wall socket

iPod battery has problem

The iH13 only charges your iPod while plugged into an AC outlet with the

optional AC adaptor (visit www.ihomeaudio.com). Make sure the AC adaptor

is plugged into the power jack on the iH13 and into a working wall socket

to charge your iPod. You cannot overcharge your iPod.

Please make sure your iPod is working properly before docking into the

unit. Please refer to your iPod manual for details.

Solution

Symptom

Possible Problem

No sound from iH13

Volume is set too low on iH13

Make sure volume is turned up

Make sure nothing is connected to the headphone jack
Make sure iPod is properly and securely connected (see below)

iH13 doesn’t respond

Sound is distorted

Volume level is set too high

Decrease the volume

Sound source is distorted

Batteries are weak

If the iPod original sound source (MP3) is old or of poor quality,

distortion and noise are easily noticed with high-power speakers. Try a

different audio source such as a music CD.

If you are using an external sound source like older generation of iPod or

iPod Shuffle, try reducing the output volume on the device itself. Also try

setting iPod EQ to flat.

Unit/adaptor gets

warm after extended

play at high volume

This is normal

Turn unit off for awhile or lower volume

NOTE: When optional AC adaptor is plugged in, your iPod

will charge (with or without batteries installed).

NOTE: Unit does not control or charge 3G iPod