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Frequently asked questions – IOGear GUWH104KIT User Manual

Page 28

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Frequently Asked Questions

Problem:

1.

WiCenter UWB Software reports errors when trying to use the Wireless USB Host

Adapter and Wireless USB Hub on Windows XP operating system.
Solution: Verify that Service Pack 2 (SP2) has been installed on your PC.

Problem:

2.

No LEDs lighting up on the Wireless USB Hub

.

Solution: Check the power supply’s connection to the Wireless USB Hub.

Problem:

3.

No LED on the Wireless USB Host Adapter.

Solution: Re-insert the Wireless USB Host Adapter into USB port.

Problem:

4.

LED does not light up after inserting a USB device into a peripheral port on the

Wireless USB Hub.
Solution: Remove the Wireless USB Host Adapter from the PC and disconnect the power supply

from the Wireless USB Hub. Re-insert the Wireless USB Host Adapter and reconnect power to the
Wireless USB Hub.