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Troubleshooting – iHome iP51 User Manual

Page 13

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Troubleshooting

Symptom Possible Problem Solution

Unit doesn’t respond
(no power)

Subwoofer power cord isn’t plugged into a
wall outlet

Plug the AC cord into a wall outlet

Wall outlet is not functioning

Plug another device into the same outlet to confirm the
outlet is working. Test any switches that may control the outlet

iPhone/iPod does
not dock
properly

Using no or wrong iPhone/iPod insert

Make sure the dock insert is the proper fit for your iPhone/iPod

iPhone/iPod not installed properly

Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.

Battery Low icon
always flashing

Batteries are weak

Replace with new batteries

Batteries were not installed properly

Check to make sure the polarity ( + and – ends) matches
the diagram in the battery compartment

iPhone/iPod does not
respond to the unit

iPhone/iPod is not docked properly

Remove your iPhone/iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPhone/iPod. Then reseat it in the dock.

Your iPhone/iPod software is outdated

Upgrade software on your iPhone/iPod via iTunes. Visit
Apple.com for details.

iPhone/iPod is locked up

Please make sure your iPhone/iPod is working properly
before docking into the unit. Please refer to your
iPhone/iPod manual for details.

Using 1

st

or 2

nd

generation iPhone/iPod

or other devices.

iP51 cannot control those iPhone/iPod or other devices.

Subwoofer is not connected to receiver

Make sure connector cable from subwoofer to receiver
is connected properly

If your iPhone/iPod is not used for some
time, it may enter deep sleep mode

Wake up iPhone/iPod (see your iPhone/iPod manual
for details)

iPhone/iPod does

not come

on immediately

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