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Trouble shooting – iHome IA100 User Manual

Page 15

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Trouble Shooting

12

Unit doesn’t respond
(no power)

Can’t play Bluetooth
music from cellphone
or other Bluetooth
devices

Bluetooth device
didn’t charge up

Sound is distorted

Bluetooth music is
broken up

Can’t hear caller’s
voice

iA100 charges iPhone and docking iPod
models only, not other devices

Volume level is set too high

Sound source is distorted

Bluetooth device is out of range of iA100

Bluetooth device is out of range of iA100

Volume on iA100 is too low

Make sure your device is plugged into a working charger

Decrease the volume

If original sound source is poor quality, distortion and noise are
easily noticed with high-power speakers.

Try setting EQ to flat on your iPhone, iPod or Bluetooth device

Move your Bluetooth device within 30 feet of the iA100

Move your cell phone closer to iA100

Raise volume on iA100

Solution

Symptom

Possible Problem

AC adaptor isn’t plugged to a wall outlet or
the connector is not plugged into the power
supply jack on the back of the unit.

Wall outlet is not functioning

Device and iA100 are not paired AND linked

Device does not support the A2DP and
AVRCP Bluetooth profiles

Plug the AC adaptor into a wall outlet and plug the connector into
the AC jack on the unit

Plug another device into the same wall outlet to confirm the outlet
is working. If the outlet is controlled by a switch, check that the
switch is ON.

While you need the A2DP and AVRCP Bluetooth profiles to stream
music to the iA100, you can still use the handsfree speaker phone
functionality

Make sure your phone supports the A2DP and AVRCP Bluetooth
profiles before linking/pairing. The iA100 defaults to the last linked
device, so a new device may need to be linked from the device
itself (see your device’s user guide).

Power is off

Press the Power button on the iA100

My Bluetooth
headset won't pair
with the iA100

Headsets and other receivers will not pair
with the iA100

Pair headset directly with phone or other transmitting device

Others can't hear
my voice/voice isn't
clear to listener

You are too far from iA100 microphone

Mic is muted/ Mute operation is on

The mic is near the Snooze Button. Move closer to the iA100.

Press the Mute button to release mute