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Troubleshooting, Miscellaneous troubleshooting, 0 irobot dirt dog owner’s manual – iRobot Robot User Manual

Page 20

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iRobot Dirt Dog Owner’s Manual

Troubleshooting

Dirt Dog will tell you when something is wrong with a two-tone “uh-oh” sound
followed by beeping. Refer to the chart below to resolve Dirt Dog’s problem.
If the problem is not resolved, visit www.irobot.com/support.

Number of

beeps after

“uh-oh”

Likely cause

What to do

No beeps

A wheel is stuck or is not

touching the ground

Pick up the robot, place it down securely on the floor and touch

the clean button to restart the cycle.

1

The main brushes cannot

turn

Turn over Dirt Dog and remove the brush guard by pushing the

two yellow tabs. Remove the brushes, clear any obstructions,

and replace them again. (See page 20)

2

The side brush cannot

turn

Turn over Dirt Dog. Look to see if something is wrapped around

the side brush. Remove the side brush with a screw driver and

check for string or hair that may be wrapped around it.

4

A wheel motor cannot run Your Dirt Dog may be stuck or something may be wrapped

around a wheel. Look for something wrapped around the

wheels. Push them in and out and make sure they turn easily.

5

The cliff sensors have

failed or are blocked

Turn over Dirt Dog and clear any debris that might be caught

underneath the front bumper in the cliff sensors. You can also

use compressed air to clean them out.

6

Wheel obstruction or

robot attempting to drive

over an obstacle

Turn over Dirt Dog and remove any obstructions that prevent

the wheels from seating all the way up into Dirt Dog’s body.

Also, remove any obstacles that Dirt Dog could drive over.

7 or 8

Not applicable

Dirt Dog’s beep codes do not include 7 or 8 beeps. If you are

getting an error with 7 or 8 beeps, try counting again or contact

iRobot Customer Care.

9

Sensor error

Please contact iRobot Customer Care.

10

Dirt Dog is stuck

Pick up Dirt Dog and start it again somewhere else. Use a

virtual wall or other barrier to keep Dirt Dog away from the

place it got stuck.

Miscellaneous Troubleshooting

Problem

Likely cause

What to do

Dirt Dog’s Power light

will not illuminate

Battery not seated

correctly

Remove Dirt Dog’s battery by pushing the side clips and re-

insert the battery making sure you hear an audible click.

Dirt Dog is not

picking up debris

Bin is full

Empty the bin and clean Dirt Dog’s brushes.

(See page 20)

Dirt Dog does not

charge

Power supply not

plugged in

Ensure that the power supply is correctly connected to the

wall, to the Home Base, and to Dirt Dog. Dirt Dog’s charger

and Home Base will each illuminate a solid green light when

plugged into a power source.

Dirt Dog backs

up frequently and

behaves erratically

Dirty cliff sensors

Use compressed air to clean out Dirt Dog’s cliff sensors.

(See page 19)

TIP: If you notice that Dirt Dog is sitting on its Home Base and the Power light is

not illuminated, then clean the charging contacts on the bottom of the robot.

This manual is related to the following products: