Troubleshooting, Symptoms and corrections – Integra DPC-6.1 User Manual
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Symptom
No power.
No picture.
No sound.
The picture
occasionally distorts.
Unstable brightness or
picture noise.
The DPC-6.1 won’t start
playback.
You hear a voice that
describes the action.
The buttons do not
work.
The remote controller
does not work properly.
Troubleshooting
If your DPC-6.1 does not seem to work as expected, check the following table for the possible cause before
contacting your ONKYO/Integra dealer or service.
Symptoms and Corrections
This unit contains a sensitive micr ocomputer that, under certain circumstances, might fail to operate due to excessive
noise interference. In such case, disconnect the power cord from the wall outlet, wait five seconds and connect the
power cord again.
Cause
• The power plug is disconnected.
• The TV is not set to receive DVD signal
output.
• The video cable is not securely
connected.
• The DPC-6.1 has not been selected as
input source on the amplifier or
receiver.
• The audio cables are not securely
connected.
• The device you connected the DPC-6.1’s
audio outputs to is switched off.
• The output sound type setting is not
correct.
• The disc is dirty.
• The Fast Forward or Fast Reverse
function is active.
• This is caused by the copy protection
signal.
• No disc is inserted.
• The inserted disc cannot be read.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• The Parental Lock function is on.
• The DVD video contains an Extended
Audio Feature track that is being
played back.
• Power supply fluctuations or other
abnormalities such as static electricity
may interrupt correct operation.
• The remote controller is not pointed at
the remote sensor of the DVD Changer.
• The remote controller is too far from the
DVD Changer.
• The batteries in the remote controller
are exhausted.
Correction
• Insert the power plug firmly.
• Select the appropriate video input mode
on the TV so that the DPC-6.1’s picture
appears on the TV screen.
• Connect the video cable into the jacks
securely.
• Select the input source on the amplifier or
receiver that corresponds to the input(s)
the DPC-6.1 is connected to.
• Connect the audio cable securely.
• Switch on the amplifier or receiver.
• Select the appropriate audio settings.
• Eject the disc and clean it.
• Sometimes a small amount of picture
distortion may be noticeable. This is not a
malfunction.
• Connect the DPC-6.1 directly to the TV.
Never route its picture signal via a VCR or
other video device (“daisy chain”).
• Insert a disc. (Check whether the “DVD”,
“VCD” or “CD” indicator lights.)
• Insert a playable disc. (Check the disc
type and color system.)
• Insert the disc with the playback side down.
• Place the disc correctly inside the guide.
• Clean the disc.
• Cancel the Parental Lock function or
select another Parental Lock level.
• Switch off the Extended Audio Feature.
• Turn the power on or off with the POWER
button. Or disconnect the power plug
and insert it into the wall outlet again.
• Point the remote controller at the remote
sensor of the DVD Changer.
• Operate the remote controller within
about 5 m.
• Replace the batteries with new ones.
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