IBM M400 User Manual
Page 74
M400
PROJECTOR
LAMP
Country
or
Region
of
Purchase
Warranty
Period
Type
of
Warranty
Service
Worldwide
3
months
1,
4
A
warranty
period
of
3
years
on
parts
and
3
years
on
labor
means
that
IBM
provides
warranty
service
without
charge
for
parts
and
labor
during
the
3
year
warranty
period.
A
warranty
period
of
3
months
on
parts
and
3
months
on
labor
means
that
IBM
provides
warranty
service
without
charge
for
parts
and
labor
during
the
3
month
warranty
period.
Types
of
Warranty
Service
If
required,
IBM
provides
repair
or
exchange
service
depending
on
the
type
of
warranty
service
specified
for
your
Machine
in
the
above
table
and
as
described
below.
Warranty
service
may
be
provided
by
your
reseller
if
approved
by
IBM
to
perform
warranty
service.
Scheduling
of
service
will
depend
upon
the
time
of
your
call
and
is
subject
to
parts
availability.
Service
levels
are
response
time
objectives
and
are
not
guaranteed.
The
specified
level
of
warranty
service
may
not
be
available
in
all
worldwide
locations,
additional
charges
may
apply
outside
IBM’s
normal
service
area,
contact
your
local
IBM
representative
or
your
reseller
for
country
and
location
specific
information.
1.
Customer
Replaceable
Unit
(
″CRU″)
Service
IBM
will
ship
CRU
parts
to
you
for
your
replacement.
If
IBM
instructs
you
to
return
the
replaced
CRU,
you
are
responsible
for
returning
it
to
IBM
in
accordance
with
IBM’s
instructions.
If
you
do
not
return
the
defective
CRU,
if
IBM
so
instructs,
within
30
days
of
your
receipt
of
the
replacement
CRU,
IBM
may
charge
you
for
the
replacement.
2.
On-site
Service
IBM
or
your
reseller
will
either
repair
or
exchange
the
failing
Machine
at
your
location
and
verify
its
operation.
You
must
provide
suitable
working
area
to
allow
disassembly
and
reassembly
of
the
IBM
Machine.
The
area
must
be
clean,
well
lit
and
suitable
for
the
purpose.
For
some
Machines,
certain
repairs
may
require
sending
the
Machine
to
an
IBM
service
center.
3.
Courier
or
Depot
Service
1
You
will
disconnect
the
failing
Machine
for
collection
arranged
by
IBM.
IBM
will
provide
you
with
a
shipping
container
for
you
to
return
your
Machine
to
a
designated
service
center.
A
courier
will
pick
up
your
Machine
and
deliver
it
to
the
designated
service
center.
Following
its
repair
or
exchange,
IBM
will
arrange
the
return
delivery
of
the
Machine
to
your
location.
You
are
responsible
for
its
installation
and
verification.
4.
Customer
Carry-In
or
Mail-In
Service
1. This
type
of
service
is
called
ThinkPad
EasyServ
or
EasyServ
in
some
countries.
E-16
IBM
M400
PROJECTOR:
User’s
Guide