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IBM E400 User Manual

Page 65

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E400

PROJECTOR

LAMP

Country

or

Region

of

Purchase

Warranty

Period

Type

of

Warranty

Service

Worldwide

3

months

1,

4

A

warranty

period

of

3

years

on

parts

and

3

years

on

labor

means

that

IBM

provides

warranty

service

without

charge

for

parts

and

labor

during

the

3

year

warranty

period.

A

warranty

period

of

3

months

on

parts

and

3

months

on

labor

means

that

IBM

provides

warranty

service

without

charge

for

parts

and

labor

during

the

3

month

warranty

period.

Types

of

Warranty

Service

If

required,

IBM

provides

repair

or

exchange

service

depending

on

the

type

of

warranty

service

specified

for

your

Machine

in

the

above

table

and

as

described

below.

Warranty

service

may

be

provided

by

your

reseller

if

approved

by

IBM

to

perform

warranty

service.

Scheduling

of

service

will

depend

upon

the

time

of

your

call

and

is

subject

to

parts

availability.

Service

levels

are

response

time

objectives

and

are

not

guaranteed.

The

specified

level

of

warranty

service

may

not

be

available

in

all

worldwide

locations,

additional

charges

may

apply

outside

IBM’s

normal

service

area,

contact

your

local

IBM

representative

or

your

reseller

for

country

and

location

specific

information.

1.

Customer

Replaceable

Unit

(

CRU)

Service

IBM

will

ship

CRU

parts

to

you

for

your

replacement.

If

IBM

instructs

you

to

return

the

replaced

CRU,

you

are

responsible

for

returning

it

to

IBM

in

accordance

with

IBM’s

instructions.

If

you

do

not

return

the

defective

CRU,

if

IBM

so

instructs,

within

30

days

of

your

receipt

of

the

replacement

CRU,

IBM

may

charge

you

for

the

replacement.

2.

On-site

Service

IBM

or

your

reseller

will

either

repair

or

exchange

the

failing

Machine

at

your

location

and

verify

its

operation.

You

must

provide

suitable

working

area

to

allow

disassembly

and

reassembly

of

the

IBM

Machine.

The

area

must

be

clean,

well

lit

and

suitable

for

the

purpose.

For

some

Machines,

certain

repairs

may

require

sending

the

Machine

to

an

IBM

service

center.

3.

Courier

or

Depot

Service

1

You

will

disconnect

the

failing

Machine

for

collection

arranged

by

IBM.

IBM

will

provide

you

with

a

shipping

container

for

you

to

return

your

Machine

to

a

designated

service

center.

A

courier

will

pick

up

your

Machine

and

deliver

it

to

the

designated

service

center.

Following

its

repair

or

exchange,

IBM

will

arrange

the

return

delivery

of

the

Machine

to

your

location.

You

are

responsible

for

its

installation

and

verification.

4.

Customer

Carry-In

or

Mail-In

Service

You

will

deliver

or

mail

as

IBM

specifies

(prepaid

unless

IBM

specifies

otherwise)

the

failing

Machine

suitably

packaged

to

a

location

IBM

designates.

After

IBM

has

repaired

or

exchanged

the

Machine,

IBM

will

make

it

available

for

your

collection

or,

for

Mail-in

Service,

IBM

will

return

it

to

you

at

IBM’s

expense,

unless

IBM

specifies

otherwise.

You

are

responsible

for

the

subsequent

installation

and

verification

of

the

Machine.

1. This

type

of

service

is

called

ThinkPad

EasyServ

or

EasyServ

in

some

countries.

Dodatek

E.

IBM

Statement

of

Limited

Warranty

-

Z125-4753-07

-

11/2002

E-15