iOptron 6002 - Manual (Page 14)

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14
IOPTRON ONE YEAR LIMITED WARRANTY
A. iOptron warrants your telescope, mount, or controller to be free from defects in materials and workmanship for one
year. iOptron will repair or replace such product or part which, upon inspection by iOptron, is found to be defective in
materials or workmanship. As a condition to the obligation of iOptron to repair or replace such product, the product must
be returned to iOptron together with proof-of-purchase satisfactory to iOptron.
B. The Proper Return Authorization Number must be obtained from iOptron in advance of return. Call iOptron at
1.866.399.4587 to receive the number to be displayed on the outside of your shipping container.
All returns must be accompanied by a written statement stating the name, address, and daytime telephone number of
the owner, together with a brief description of any claimed defects. Parts or product for which replacement is made shall
become the property of iOptron.
The customer shall be responsible for all costs of transportation and insurance, both to and from the factory of iOptron,
and shall be required to prepay such costs.
iOptron shall use reasonable efforts to repair or replace any telescope, mount, or controller covered by this warranty
within thirty days of receipt. In the event repair or replacement shall require more than thirty days, iOptron shall notify
the customer accordingly. iOptron reserves the right to replace any product which has been discontinued from its
product line with a new product of comparable value and function.
This warranty shall be void and of no force of effect in the event a covered product has been modified in design or
function, or subjected to abuse, misuse, mishandling or unauthorized repair. Further, product malfunction or
deterioration due to normal wear is not covered by this warranty.
IOPTRON DISCLAIMS ANY WARRANTIES, EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY OF
FITNESS FOR A PARTICULAR USE, EXCEPT AS EXPRESSLY SET FORTH HERE. THE SOLE OBLIGATION OF
IOPTRON UNDER THIS LIMITED WARRANTY SHALL BE TO REPAIR OR REPLACE THE COVERED PRODUCT, IN
ACCORDANCE WITH THE TERMS SET FORTH HERE. IOPTRON EXPRESSLY DISCLAIMS ANY LOST PROFITS,
GENERAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHICH MAY RESULT FROM BREACH OF ANY
WARRANTY, OR ARISING OUT OF THE USE OR INABILITY TO USE ANY IOPTRON PRODUCT. ANY
WARRANTIES WHICH ARE IMPLIED AND WHICH CANNOT BE DISCLAIMED SHALL BE LIMITED IN DURATION
TO A TERM OF TWO YEARS FROM THE DATE OF ORIGINAL RETAIL PURCHASE.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an
implied warranty lasts, so the above limitations and exclusions may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
iOptron reserves the right to modify or discontinue, without prior notice to you, any model or style telescope.
If warranty problems arise, or if you need assistance in using your telescope, mount, or controller contact:
iOptron Corporation
Customer Service Department
6F Gill Street
Woburn, MA 01801
www.ioptron.com
Tel. (866)399-4597 (Toll Free in US)
Tel: +1 781.569.0200
Fax: +1 781.935.2860
Monday-Friday 9AM-5PM EST
NOTE: This warranty is valid to U.S.A. and Canadian customers who have purchased this product from an authorized
iOptron dealer in the U.S.A. or Canada or directly from iOptron. Warranty outside the U.S.A. and Canada is valid only to
customers who purchased from an iOptron Distributor or Authorized iOptron Dealer in the specific country. Please
contact them for any warranty services.