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Troubleshooting, Problem, Possible causes/solution – Indesit WIXL 1200 OT User Manual

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Troubleshooting

Your washing machine could fail to work. Before calling for Assistance (see “Service”), make sure the problem

can't easily be solved by consulting the following list.

Problem

The washing machine won't

start.

The wash cycle won't start.

The washing machine fails to

load water.

The washing machine

continuously loads and unloads

water.

The washing machine does not

drain or spin.

The washing machine vibrates

too much during the spin cycle.

The washing machine leaks.

The ON-OFF/DOOR LOCK

indicator light flashes

extremely rapidly.

There is too much foam.

Possible causes/Solution:

• The appliance is not plugged into the socket, or not enough to make contact.

• There has been a power failure.

• The appliance door is not shut properly.

• The ON/OFF button

has not been pressed.

• The START/CANCEL button

has not been pressed.

• The water tap is not turned on.

• A washing end time between "3h" and "24h" has been set

(see “Running a wash cycle”).

• The water inlet hose is not connected to the tap.

• The hose is bent.

• The water tap is not turned on.

• There is a water shortage.

• The water pressure is insufficient.

• The START/CANCEL

button

has not been pressed.

• The drain hose is not fitted between 65 and 100 cm from the floor (see “Installation”).

• The free end of the hose is underwater (see “Installation”).

• The wall drainage system doesn't have a breather pipe.

If the problem persists even after these checks, turn off the water tap,

switch the appliance off and call for Assistance. If the dwelling is on one of

the upper floors of a building, there may be drain trap problems causing the

washing machine to load and unload water continuously. In order to avoid

such an inconvenience, special anti-drain trap valves are available in shops.

• The drain hose is bent (see “Installation”).

• The drain duct is clogged.

• When the machine is installed, the locking screws for the oscillating

assembly are still in place. Remove the screws (see “Installation”).

• The washing machine is not level (see “Installation”).

• The washing machine is closed in between furniture cabinets and

the wall (see “Installation”).

• The water inlet hose is not screwed on correctly (see “Installation”).

• The detergent dispenser is obstructed (to clean it, see “Care and maintenance”).

• The drain hose is not secured properly (see “Installation”).

• This means there is a problem with the machine. Before calling

Assistance, please follow the set of instructions below:
1. Switch off the machine by pressing the

button.;

2. Remove the plug connecting the appliance to the mains supply

and wait for at least 40 seconds;

3. Place the plug back into the socket;
4. Switch on the machine by pressing the

button again;

5. If the problem is still evident after this process has been carried

out, contact Assistance.

• The detergent is not suitable for machine washing (it should bear the

definition "for washing machines" or "hand and machine wash", or the like).

• You used too much detergent.

This manual is related to the following products: