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What if – Siemens Xelibri 2 User Manual

Page 25

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What if...?

24

Damage

Poor sound
quality

Signal too weak.

Avoid covering the internal
antenna (top rear of phone)
with your hand.

No entries
possible in Phone-
book.

Phonebook is full.

Delete entries in Phonebook
(p 6).

Phonebook
entries missing

Changing SIM from
another phone.

Entries may be in other
phone memory.

Voice mail does
not work

Call divert to the
mailbox not set.

Set call divert to the mailbox
(p 17).

Call waiting does
not work

Not set up in network.

To set, call: *43*10#.

SMS (message)

… flashes.

SMS memory full.

Delete messages, (p 13).

Function cannot
be set.

Not supported by
service provider or
registration required.

Contact your service
provider.

Message cannot
be sent.

Some service providers
do not support this
service.

Check with your service
provider.

Phone number of the
service centre is not set
or is wrong.

Set service centre (p 13).

Service centre over-
loaded.

Repeat message.

Problem

Possible Causes

Possible Solution

Recipient does not have
a compatible phone.

Check.

EMS pictures and
sounds are not
displayed at the
destination phone

The destination phone
does not support the
EMS standard.

PIN error

Three wrong entries.

Enter the PUK (master PIN)
provided with the SIM card
according to the instructions.
If you have lost the PUK,
contact your service
provider.

Severe shock.

Remove battery and SIM and insert them
again. Do not dismantle phone!

Phone became wet.

Remove battery and SIM card. Dry immedi-
ately with cloth, do not heat. Dry connector
contacts thoroughly. Stand unit upright in an
air current. Do not dismantle phone!

Problem

Possible Causes

Possible Solution

lunar.book Seite 24 Montag, 24. Februar 2003 8:45 08