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Warranty information, Contact information – M-AUDIO USB User Manual

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Warranty Information

M-AUDIO warrants this product, under normal use, to be free of defects in materials and workmanship
for a period of One (1) Year from date of purchase, so long as: the product is owned by the original
purchaser, with proof of purchase from an authorized M-AUDIO dealer and, the product has been
registered to the original purchaser, the purchaser having returned to M-AUDIO the completed product
warranty card. This warranty explicitly excludes power supplies and included cables which may become
defective as a result of normal wear and tear.

In the event that M-AUDIO receives, from an original purchaser and within the warranty coverage period,
written notice of defects in materials or workmanship, M-AUDIO will either replace the product, repair
the product, or refund the purchase price at its option. In the event repair is required, shipment to and
from M-AUDIO and possible nominal handling charges shall be born by the purchaser. In the event that
repair is required, a Return Authorization number must be obtained from M-AUDIO.After this number is
obtained, the unit should be shipped back to M-AUDIO in a protective package with a description of the
problem and the Return Authorization clearly written on the package.

In the event that M-AUDIO determines that the product requires repair because of user misuse or regular
wear, it will assess a fair repair or replacement fee.The customer will have the option to pay this fee and
have the unit repaired and returned, or not pay this fee and have the unit returned un-repaired.

The remedy for breach of this limited warranty shall not include any other damages. M-AUDIO will not
be liable for consequential, special, indirect, or similar damages or claims including loss of profit or any
other commercial damage, even if its agents have been advised of the possibility of such damages, and in
no event will M-AUDIO's liability for any damages to the purchaser or any other person exceed the price
paid for the product, regardless of any form of the claim. M-AUDIO specifically disclaims all other
warranties, expressed or implied. Specifically, M-AUDIO makes no warranty that the product is fit for any
particular purpose.This warranty shall be construed, interpreted, and governed by the laws of the state of
California. If any provision of this warranty is found void, invalid or unenforceable, it will not affect the
validity of the balance of the warranty, which shall remain valid and enforceable according to its terms. In
the event any remedy hereunder is determined to have failed of its essential purpose, all limitations of
liability and exclusion.

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Contact Information

For additional help, contact Midiman/M-Audio Technical Support by telephone (626-445-
8495, 9-5 PST M-F), by fax (626-445-7564) or by e-mail ([email protected]).

M-AUDIO U.S.

M-AUDIO U.K.

45 E. Saint Joseph St.

Unit 5, Saracen Industrial Estate

Arcadia, CA 91006-2861

Mark Rd.

U.S.A.

Hemel Hempstead, Herts HP2 7BJ
England

Sales Information:

626-445-2842

Sales Information:

44 (0) 144 241 6590

Sales Information (email):

[email protected]

Sales Information (email):

[email protected]

Tech Support:

626-445-8495

Technical Support:

44 (0) 871 717 7102

Tech Support (email):

[email protected]

Tech Support (email): [email protected]

Fax:

626-445-7564

Fax:

44 (0) 144 224 6832

Internet Home Page:

http://www.m-audio.com

Internet Home Page: http://www.maudio.co.uk

M-AUDIO Canada

M-AUDIO France

1400 St-Jean Baptiste Ave., #150

Unit 5, Saracen Industrial Estate

Quebec City, QC G2E 5B7

Mark Rd.

Canada

Hemel Hempstead, Herts HP2 7BJ
England

Tel:

418-872-0444

Sales Information: 0810 001 105

Fax:

418-872-0034

Sales Information (email): [email protected]

Email:

[email protected]

Technical Support:

0820 00 731

Internet Home Page:

http://www.m-audio.ca

Tech Support (email):

[email protected]

Fax: 44 (0) 144 224 6832
Internet Home Page: http://www.maudio.co.uk

M-AUDIO Deutschland (Germany)

M-AUDIO Japan

Kuhallmand 34

Annex Buliding 6F

D-74613 Ohringen

2-18-10 Marunouchi

Germany

Naka-Ku, Nagoya 460-0002
Japan

Sales Information:

49 7941 98 7000

Tel:

81 52 218 3375

Sales Information (email):

[email protected]

Fax:

81 52 218 0875

Technical Support:

49 7941 98 70030

Technical Support: 0820 00 731

Technical Support (email):

[email protected]

Email:

[email protected]

Fax:

07941 98 70070

Internet Home Page:

http://www.m-audio.co.jp

Internet Home Page:

http://www.m-audio.de

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