Magma debug utility – Magma PCI Expansion System P13RR-TEL User Manual
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M A G M A
Chapter 8 How to Get More Help
37
MAGMA Debug Utility
Occasionally, Magma Technical Support may request Windows users to
produce and email a MAGMA debug log file to help them resolve your
problem. This file should be emailed to
. This file
should have a “.log” file extension. To create the *.log file, follow these
instructions:
1. Locate a file called dbgview.exe on the MAGMA CDROM.
2. Double-click on the file dbgview.exe
3. While
the
dbgview screen is open, locate and double-click on
a file called dump.exe on the MAGMA CDROM.
4. Switch back to the dbgview screen, which is now filled with
data.
5. Save this file and email to
upon request.
Include your Name and
the Date the log was
created in the file
name. Then email it to
Technical Support.
Use the “Save as type” drop-down arrow to select a file type of (*.LOG).