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Troubleshooting guide – Memorex MMP8550 User Manual

Page 23

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TROUBLESHOOTING GUIDE

22

If you experience a problem with this unit, check the chart below before calling for service.

SYMPTOM

CAUSE

SOLUTION

Unit will not

Battery is low/empty.

Recharge battery as

turn on.

described on page 6.

Power is not turned

Slide the Function switch to

on.

ON or MIX position.

No sound.

Headphones are not

Insert headphones.

inserted.

Volume is set too

Raise the volume using the

low.

Volume + button.

The MP3 or WMA files Download uncorrupted

are corrupted.

files.

No files are in the

Upload files to the unit as

player.

described on pages 13-16.

The computer is not

The player is

Make sure player is

recognizing the

not securely connected. securely connected.

player.

Win98 Driver isn’t installed Install Win98 driver and/or see

or computer is not

pages 7-12 for

compatible.

compatibility.

WMA files with DRM

Incorrect downloading See page 16 to download

can’t playback.

methods.

WMA files with DRM.