Metrologic Instruments SP5700 Series - Manual (Page 62)

Version 2.0
OptimusPDA SP5700 Series User Manual
Copyright © 2007 29 March 2007
Metrologic, Inc.
62
Table 1 Solving problems
Problem Cause Solution
Scan window is dirty Clean scanner window with a soft, wet cloth.
Object moves while
scanning
Fix the object while scanning.
Scanning application is
improperly opened
Tap on Start, then Settings → Control Panel,
and select the System tab to verify whether the
unit is loaded with a scanning application or not.
Unreadable barcode Scan engine cannot read damaged barcodes.
Distance PDA and the
objec too far or too close Adjust the distance between them at
approximately 6 inches, and try again.
PDA is not programmed
for the barcode Check whether your PDA is programmed to read
the type of barcode you are scanning.
Your PDA
does not
accept scan
data input
Scanning beam not
aligned with a barcode
Angle the barcode at 45 degrees or place scan
beam against a barcode to use direct rays.
OptimusPDA was
removed from the cradle
during
communication
process
Insert you PDA into the cradle again.
Incorrect cable Verify cable is correct and is properly connected.
ActiveSync is incorrectly
installed or configured
Install the ActiveSync program again.
ActiveSync
does not
operate
Connected as a Guest,
not by previously created
name
Take the terminal out, then insert it the cradle
again and enter your name again.
Volume level is very low
or turned off
Check the volume slider in Volume & Sounds
(Tap on Start → Settings → Control Panel) to
ensure the volume is at adequate level.
Sound is not
audible
Dust fills the speaker Clean the speaker.
Characters are written
incorrectly To recognize handwriting input, characters must
be written carefully, in a certain way.
Program
does not
recognize
handwriting
Character strokes are
written on the wrong part
of the LCD Fix the letter recognizer.