Troubleshooting – Motorola MBP11 User Manual
Page 11
TROUBLESHOOTING
11
6. TROUBLESHOOTING
Link light on the parent unit does not come on
• Check whether the parent unit is powered on.
• Check whether the supplied battery pack is correctly
installed and that it is not drained.
• Recharge the parent unit by connecting it to the power
supply.
Link light on the parent unit flashes
• The parent unit and the baby unit may be out of range
with each other. Reduce the distance between the
units, but not closer than 1.5 metre.
• The baby unit may be switched off. Press and hold
0
key to switch on the baby unit.
Low battery light on the parent unit flashes
• Battery pack in the parent unit is running low. Connect
the parent unit to the mains power with the supplied
power adaptor for recharging.
The parent unit beeps
• Lost connection with the baby unit. Reduce the
distance between the parent unit and the baby unit, but
not closer than 1.5 metre.
• The baby unit may be switched off. Press and hold
0
key to switch on the baby unit.
• Battery pack in parent unit is running low. Connect the
parent unit to the mains power with the supplied power
adaptor for recharging.
Cannot hear sound or baby cry from the parent unit
• The volume level in the parent unit may be set too low,
increase the volume level of the parent unit. Refer to
section 3.3 for volume level settings.
• The parent unit and the baby unit may be out of range
with each other. Reduce the distance between the
units, but not closer than 1.5 metre.
The baby monitor system produces a high-
pitched noise
• The parent unit and the baby unit are too close to each
other. Make sure the parent unit and baby unit are at
least 1.5 metre away from each other.
• The speaker volume of the parent unit maybe set too
high. Decrease the volume of the parent unit.
Battery pack in the parent unit is running low
quickly
• The volume level of the parent unit may be set too high
which consumes power. Decrease the volume level of
the parent unit. Refer to section 3.3 for volume level
settings.