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Troubleshooting – Motorola MBP11 User Manual

Page 11

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TROUBLESHOOTING

11

6. TROUBLESHOOTING

Link light on the parent unit does not come on

• Check whether the parent unit is powered on.
• Check whether the supplied battery pack is correctly

installed and that it is not drained.

• Recharge the parent unit by connecting it to the power

supply.

Link light on the parent unit flashes

• The parent unit and the baby unit may be out of range

with each other. Reduce the distance between the
units, but not closer than 1.5 metre.

• The baby unit may be switched off. Press and hold

0

key to switch on the baby unit.

Low battery light on the parent unit flashes

• Battery pack in the parent unit is running low. Connect

the parent unit to the mains power with the supplied
power adaptor for recharging.

The parent unit beeps

• Lost connection with the baby unit. Reduce the

distance between the parent unit and the baby unit, but
not closer than 1.5 metre.

• The baby unit may be switched off. Press and hold

0

key to switch on the baby unit.

• Battery pack in parent unit is running low. Connect the

parent unit to the mains power with the supplied power
adaptor for recharging.

Cannot hear sound or baby cry from the parent unit

• The volume level in the parent unit may be set too low,

increase the volume level of the parent unit. Refer to
section 3.3 for volume level settings.

• The parent unit and the baby unit may be out of range

with each other. Reduce the distance between the
units, but not closer than 1.5 metre.

The baby monitor system produces a high-

pitched noise

• The parent unit and the baby unit are too close to each

other. Make sure the parent unit and baby unit are at
least 1.5 metre away from each other.

• The speaker volume of the parent unit maybe set too

high. Decrease the volume of the parent unit.

Battery pack in the parent unit is running low

quickly

• The volume level of the parent unit may be set too high

which consumes power. Decrease the volume level of
the parent unit. Refer to section 3.3 for volume level
settings.