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Troubleshooting guide – MIDLAND GXT500/550 User Manual

Page 15

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Page 15

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PROBLEM SOLUTION

No Power

- Check battery installation and/or replace batteries

Cannot Receive
Messages

- Confirm the radios have the same channel

and Privacy Code settings.

- Make sure that you are within range of the other

transceivers.

- Buildings and other structures may interfere with

your communication.
(See ABOUT RANGE on Page 8)

Radio is not responding
to button presses

- Make sure key lock is not on. See "Keypad Lock"

(Page 10).

- Radio might need to be reset. Turn radio off then

on.

- Ensure accessory microphone is set properly

Display is dim

- Recharge or replace batteries.

Charger not functioning

- Contacts on the back of the radio may require

cleaning.

- Ensure the outlet where the charger is plugged

into is functioning properly.

- Check that the battery pack are installed in the

radio properly.

USE AND CARE :

1. Use a soft damp cloth to clean the radio
2. Do not use alcohol or cleaning solutions to clean the radio.
3. Do not immerse the radio in water.
4. Dry the radio with dry lint-free cloth should it get wet.
5. Turn off the radio and remove the batteries during long-term

storage.

If you have a problem which you believe requires service, please
call first and speak with a service technician. Many problems can
be remedied over the phone without returning the unit for
service.

Model GXT500/550 Series

TROUBLESHOOTING GUIDE

This manual is related to the following products: