Mercedes-Benz 2002 SL 600 User Manual
Page 166

162
Tele Aid
Technical
data
Instruments 
and controls
Operation
Driving
Instrument
cluster display
Practical hints
Car care
Index
Important!
If the indicator lamp continues to flash or the system 
does not reset, contact the Response Center at 
1-800-756-9018 (in the USA) or 1-888-923-8367 (in 
Canada), or Mercedes-Benz Client Assistance at 
1-800-FOR-MERCedes (1-800-367-6372) in the USA or 
Customer Service at 1-800-387-0100 in Canada.
Notes:
The indicator lamp in the respective button flashes until 
the call is concluded and this can only be completed by 
a Response Center or Client Assistance Center 
representative.
When a Tele Aid call has been initiated, the audio 
system is muted and the selected mode (radio, tape or 
CD) pauses. The optional cellular phone (if installed) 
switches off. If you must use this phone, the vehicle 
must be parked. Disconnect the coiled cord and place 
the call. 
Stolen vehicle tracking services
In the event your vehicle was stolen, report the incident 
to the police who will issue a numbered incident report. 
Pass this number on to the Mercedes-Benz Response 
Center.
The Response Center will then attempt to covertly 
contact the vehicle’s Tele Aid system. Once the vehicle 
is located, the Response Center will contact the local 
Law Enforcement and you. The vehicle’s location will 
only be provided to Law Enforcement.
Important!
Tele Aid utilizes the cellular network for 
communication and the GPS (Global Positioning 
System) satellites for vehicle location. If either of these 
signals are unavailable, the Tele Aid system may not 
function and if this occurs, assistance must be 
summoned by other means.
