Mitel 5001 - Manual (Page 8)

-5-
Attendant Call Hold - Remote Retrieve
To retrieve a call placed on Hold by the attendant:
1. Lift the handset.
2. Dial *23.
3. Dial the digits announced by the attendant.
Callback
To leave a callback message at another extension:
z
While listening to ringing or busy tone, press the MESSAGE key.
The called extension user is informed of the message waiting indication by
their Message Indicator flashing and the display showing "MESSAGE
WAITING".
Callback - Cancel
To cancel a Callback:
1. Lift the handset.
2. Dial *1#.
3. Dial the number of the called extension.
4. Hang up.
Callback - Cancel All
To cancel all Callbacks:
1. Lift the handset.
2. Dial #1.
3. Hang up.