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Monitor Audio GSW12 User Manual

Page 15

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Guarantee and Service

Valid upon completion of the incorporated warranty card and its return within 30 days of purchase.

This equipment has been fully tested prior to dispatch from the factory. Both the craftsmanship and the performance of this
product is guaranteed against manufacturing defects for the period of one year from the date of purchase (see conditions
below), provided that the product was supplied by an authorised Monitor Audio retailer under the consumer sale agreement.
(The words ‘consumer sale’ shall be construed in accordance with section 15 of the supply of goods act 1973). Monitor Audio
accepts no responsibility for defects arising from accident, misuse, abuse, wear and tear, modification or operation outside
of that specified within this instruction manual. Neither will responsibility be accepted for damage or loss occurring during
transit to or from the parties claiming under this guarantee.

This guarantee covers both labour and parts. The liability of Monitor Audio is limited to the cost of repair or replacement of the
defective parts (at the discretion of Monitor Audio) and under no circumstances extends to consequential losses or damage.

Claims under this Guarantee

The equipment should be returned in its original packaging to the original supplier where possible, or to any other
authorised Monitor Audio dealer. If it is not possible to return the equipment by hand, then it should be sent carriage prepaid
via a reputable carrier. If the original packing is not available replacement packaging can be purchased from Monitor Audio.
If you have any difficulties complying with these requirements please contact us at the following address:

Customer Service

Tel:

44 (0) 1268 740580

Monitor Audio Ltd.

Fax:

44 (0) 1268 740589

Unit 2, 24 Brook Road

Internet: www.monitoraudio.co.uk

Rayleigh

Email: [email protected]

Essex

SS6 7XL
England

This guarantee does not affect the statutory rights of the consumer under UK law.

Data Protection

We at Monitor Audio are committed to respecting the wishes and privacy of our customers. Any information you provide will
be held in the strictest confidence and only used within the Monitor Audio organisation for the provision of services such as
warranty claims or spare parts.

We may wish to contact you in the future to ensure you are happy with the products and standards of service we provide and
to keep you up-to-date with the latest products and promotions we have to offer.

Should you wish not to be contacted by us either by post, e-mail or phone, please tick the box on the warranty card.
Alternatively you can request not to be contacted in future by writing to Customer Service, at the address above.

monitoraudio.co.uk

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