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Battery, Display – Motion Computing C5 User Manual

Page 60

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Appendix A

Troubleshooting and Support

The display goes black while the C5 is still turned on

The computer might have turned off the display to save power. To restore the display,

touch the screen with the pen or press a button.

The computer might have gone into Standby mode. Press and hold the power switch

for about one second.

The computer might have gone into low-battery Hibernation mode. Plug the computer

in to AC power, then press and hold the power switch for about one second.

Battery

The battery does not last very long (less than three hours)

Hot or cold conditions can adversely affect the battery charge. Use AC power if you are

operating the computer in these conditions.

Accessory devices, such as a DVD player, and applications that make heavy use of the

hard drive can drain the battery more quickly.

The battery may be weakening. Use a different battery if possible.

I lost data while swapping batteries

The computer will maintain data and settings for 30 seconds in Standby mode. This

time may vary due to the programs that are running. Try putting the computer into

Hibernate mode before you swap batteries. See “Using Hibernate” on page 31.

Display

The desktop area is larger than the C5 display

If the display resolution is set higher than the display can support, the desktop area

scrolls as you move around. Decrease the display resolution so that the entire desktop is

visible. For more information, open Windows Help and Support and search for “change

resolution”.

The display is too dim

The brightness may be set too low. Use Motion Dashboard to increase the brightness.

See “Adjusting the display brightness” on page 22.

The display is unreadable or distorted

The screen resolution and color quality may be set incorrectly. Use Windows Display

Properties to reset the display settings.

1. In Control Panel, open Display.

2. Tap the Settings tab.

3. For Screen resolution, select 1024 x 768.

4. For Color quality, select Highest (32 bit).