Limited lifetime warranty policy – Monessen Hearth DSSNVMB User Manual
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July 2002 46D0550 • Rev. 1
LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject to proof of purchase: Firebox, Combustion
Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted five (5) years to the original owner, subject of proof of purchase: Ceramic Fiber
Logs.
BASIC WARRANTY
Monessen Hearth Systems (MHS) warrants the components and materials in your gas appliance to be free from manufacturing
and material defects for a period of two years from date of installation. After installation, if any of the components manu-
factured by MHS in the appliance are found to be defective in materials or workmanship, MHS will, at its option, replace or
repair the defective components at no charge to the original owner. MHS will also pay for reasonable labor costs incurred
in replacing or repairing such components for a period of two years from date of installation. Any products presented for
warranty repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance in not installed by a qualified installer in accordance with the
installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated and maintained
according to the operating instructions supplied with the appliance, and does not extend to (1) firebox/burner assembly
damage by accident, neglect, misuse, abuse, alterations, negligence of others, including the installation thereof by unquali-
fied installers, (2) the costs of removal, reinstallation or transportation of defective parts on the appliance, or (3) incidental
or consequential damage. All service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of fitness
for purpose and of all other obligations or liabilities. MHS does not assume for it any other obligations or liabilities in con-
nection with sale or use of the appliance. It states that do not allow limitations on how long an implied warranty lasts, or do
not allow exclusion of indirect damage, those limitations of exclusions may not apply to you. You may also have additional
rights not covered in the Limited Lifetime Warranty.
MHS reserves the right to investigate any and all the claims against the Limited Lifetime Warranty and decide upon method
of settlement.
For information about this warranty, contact:
Technical Services
Monessen Hearth Systems
149 Cleveland Drive
Paris, Kentucky 40361