Troubleshooting – Motorola H780 User Manual

Page 2

Your Headse

Before you can use your headset, you must pair
(link) it with your phone.

Step A - ENSURE HEADSET IS IN PAIRING
MODE

Power on the headset by sliding Power switch
to the On position. The indicator light first
flashes during power up, then initiates pairing.
After a few moments, the indicator light will
be steadily lit in blue to
indicate headset is in pairing mode.

If the headset does not enter pairing mode,
see TROUBLESHOOTING for help.

Indicator Light
(steady blue for
pairing)

AIR

et and Phone

Step B - SET YOUR PHONE TO LOOK FOR
YOUR HEADSET

For most Motorola phones:

On your Motorola phone, press (

)

Settings > Connection > Bluetooth Link > Handsfree
> Look for Devices.

The phone lists Bluetooth devices it finds.

Select Motorola H780.

Select OK or Yes to pair your headset with
your phone.

Enter the passkey: 0000

Select OK.

When your headset successfully pairs with
your phone, the indicator light flashes
purple and blue.

Note: These steps are for most Motorola phones.
For other phones, see your phone's user's guide.

TROUBLESHOOTING

My headset will not enter pairing mode.
Make sure that any devices previously paired with the
headset are turned off. If the indicator light is flashing in
blue, first turn off the other device, then using the Power
switch, turn the headset off and on. The indicator light
becomes steadily lit in blue indicating the headset is now
in pairing mode.

My phone doesn't find my headset.
Make sure the indicator light on your headset is on (lit in
blue) and steady when your phone is searching for
devices (see step 3).

My headset worked before but now it's not working.
Make sure your phone is on and the Bluetooth feature is
turned on in your phone (see step 2). If the Bluetooth
feature was turned off or was turned on only temporarily,
you may need to restart the Bluetooth feature (see step 2)
and pair your phone and headset again (see step 3).

My headset will not pair with my phone.
Turn the headset on by using the Power switch. Press the
Call button and both Volume buttons for 5 seconds. The
indicator light turns solid blue. The headset is now in
pairing mode (see step 3B) to complete the pairing process.

Support.
If you need more help, contact us at
1-877-MOTOBLU or visit us at
www.hellomoto.com/Bluetoothsupport

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196

www.motorola.com
1-877-MOTOBLU
1-888-390-6456 (TTY/TDD United States for
hearing impaired)

Guide Number: 6809521A25-A

Bluetooth QD ID: B014226

MOTOROLA and the Stylized M Logo are registered in the US

Patent & Trademark Office. The use of wireless devices and their

accessories may be prohibited or restricted in certain areas.

Always obey the laws and regulations on the use of these

products. The Bluetooth trademarks are owned by their

proprietor and used by Motorola, Inc. under license. All other

product or service names are the property of their respective

owners.