beautypg.com

Troubleshooting tips, Before you call for service – GE DBVH512 User Manual

Page 19

background image

19

Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit ge.com. You may not need to call for service.

OPERATION

Possible Causes

What To Do

Control pads not

Controls accidentally put in

• Press STOP.

responding

service mode

Controls accidentally put in

• Hold the LOCK button for 3 seconds to unlock the dryer.

lock mode

Controls performed an

• Reset the in-house breaker.

incorrect operation

Dryer doesn’t start

Control panel is “asleep”

• This is normal. Press POWER to activate the control panel.

Dryer is unplugged

• Make sure the dryer plug is pushed completely into

the outlet.

Fuse is blown/circuit breaker

• Check the building’s fuse/circuit breaker box and

is tripped

replace fuse or reset breaker. NOTE: Electric dryers
use two fuses or breakers.

Dryer was accidentally paused

• If the light on the DELAY START pad is flashing, the

when starting Delay Start

dryer is paused. Press START to restart the countdown.

Dryer doesn’t heat

Fuse is blown/circuit breaker

• Check the building’s fuse/circuit breaker box and

is tripped; the dryer may tumble

replace both fuses or reset both breakers. Your dryer

but not heat

may tumble if only one fuse is blown or one breaker
tripped.

Gas service is off

• Make sure gas shutoff at dryer and main shutoff are

fully open.

LP gas supply tank is empty

• Refill or replace tank. Dryer should heat when utility

or there has been a utility

service is restored.

interruption of natural gas
(gas models)

Dryer shakes or

Some shaking/noise is normal.

• Move dryer to an even floor space, or adjust leveling legs

makes noise

Dryer may be sitting unevenly

as necessary until even.

Inconsistent drying times

Type of heat

• Drying time will vary according to the type of heat used.

If you recently changed from an electric to a gas
(natural or LP) dryer, or vice versa, the drying time
could be different.

Type of load and

• The load size, types of fabric, wetness of clothes and the

drying conditions

length and condition of the exhaust system will affect
drying times.

No numbers displayed

Dryer is continuously

• This is normal. When the dryer senses a low level of

during cycle, only lights

monitoring the amount of

moisture in the load, the dryer will display the dry time

moisture in the clothes

remaining.

Time Remaining

The estimated time may change

• This is normal.

jumped to a

when a smaller load than usual

lower number

is drying

Glow at the rear

Heaters behind the drum

• This is normal. Under certain drying conditions and

of the drum

room ambient lighting, the glow of the heaters may be
visible at the rear of the drum.

Before you call for service…

ge.com

Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions