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Troubleshooting – Grundig GUD1600TS1G User Manual

Page 18

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18

Troubleshooting

Problem

Possible cause

What to do

Standby light not lit

Mains lead unplugged
Mains fuse blown

Check mains lead
Check fuse

No signal found

Aerial is disconnected
Aerial is damaged/misaligned
Out of digital signal area

Check aerial lead
Check aerial
Ensure that you are capable of receiving
Digital TV

No picture or sound

Tuned to digital teletext channel

Switch to another channel

Scrambled channel
message

Channel is scrambled

This Digital Box is not able to decode
scrambled channels

No response to remote control Digital Box is switched off

Handset not aimed correctly
Front panel obstructed
Remote batteries exhausted

Plug in and turn on plug
Aim remote at the front panel
Check for obstructions in front of the Digital Box
Replace the remote batteries

Forgotten PIN code

Contact the helpline

You have moved your
TV and you find you are
no longer able to receive
digital channels

The aerial feed maybe sent through a
distribution system which can/may reduce
the digital signal now received by the
Digital Box

Try a signal booster or a direct feed from the
aerial

Please note indoor aerial are not recommended for use with this product (this
includes loft aerials) otherwise you may experience problems with reception
or picture break ups on some channels.

Need extra help?

If you have a technical enquiry or a

problem with this Digital Box, just call

0871 230 1777

09

Grundig GUD1600TS1G V3.indb 18

16/09/2009 18:51:04