GE NZ 29878 - Manual (Page 11)

11
Troubleshooting Tips
Problem Possible solution/cause
Does not answer or answers on 10 th ring • Turn unit on.
• Memory is full, erase some
messages.
• Check AC power and telephone tine
connection.
Incoming messages are incomplete • Extension phone picked up while
caller is leaving a message (call
screening)
• Message left is longer than 60
seconds.
• Memory is full.
Does not respond to remote commands • Use a touch-tone telephone.
• Enter correct security code.
Answerer does not work • Check AC power and telephone line
connection.
• Reset the unit by switching AC
power off and on again.
Cannot hear messages • Adjust the volume.
Unit announces “Low Battery” • Install a new 9-volt alkaline battery.
Cannot restart the message • You must play the message at least
5 seconds before pressing the
[PREVIOUS] button.
Message indicator flashes rapidly • Memory is full, erase some
messages.
Greeting continues to play even after an
extension telephone is picked up • This is normal operation. Auto
disconnect is delayed for 2 seconds
after the unit answers a call. If you
are near the unit, press the [STOP]
button to stop the greeting.
• Telephone extension is picked up
before the 2
nd ring and the answerer
is set to answer after 2 rings. Set
rings to answer to 4.