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Troubleshooting tips, Before you call for service – GE DPSB613 User Manual

Page 17

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17

Consumer Support

Tr

oubleshooting T

ips

Operating Instructions

Safety Instructions

Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit ge.com. You may not need to call for service.

OPERATION

Possible Causes

What To Do

Control pads not

Controls accidentally put in

• Press STOP.

responding

service mode

Dryer doesn’t start

Control panel is “asleep”

• This is normal. Press START twice to choose the last cycle

you used and to start the dryer.

Dryer is unplugged

• Make sure the dryer plug is pushed completely into

the outlet.

Fuse is blown/circuit breaker

• Check the building’s fuse/circuit breaker box and

is tripped

replace fuse or reset breaker. NOTE: Electric dryers
use two fuses or breakers.

Dryer doesn’t heat

Fuse is blown/circuit breaker

• Check the building’s fuse/circuit breaker box and

is tripped; the dryer may tumble

replace both fuses or reset both breakers. Your dryer

but not heat

may tumble if only one fuse is blown or one breaker
tripped.

Gas service is off

• Make sure gas shutoff at dryer and main shutoff are

fully open.

LP gas supply tank is empty

• Refill or replace tank. Dryer should heat when utility

or there has been a utility

service is restored.

interruption of natural gas
(gas models)

Dryer shakes or

Some shaking/noise is normal.

• Move dryer to an even floor space, or adjust leveling legs

makes noise

Dryer may be sitting unevenly

as necessary until even.

Inconsistent drying times

Type of heat

• Drying time will vary according to the type of heat used.

If you recently changed from an electric to a gas
(natural or LP) dryer, or vice versa, the drying time
could be different.

Type of load and

• The load size, types of fabric, wetness of clothes and the

drying conditions

length and condition of the exhaust system will affect
drying times.

No numbers displayed

Dryer is continuously

• This is normal. When the dryer senses a low level of

during cycle, only lights

monitoring the amount of

moisture in the load, the dryer will display the dry time

moisture in the clothes

remaining.

Est. Time Remaining

The estimated time may change

• This is normal.

jumped to a

when a smaller load than usual

lower number

is drying

Clothes are still wet

The door was opened mid-cycle.

A dry cycle must be reselected each time a new load

and dryer shut off

The load was then removed from

is put in.

after a short time

the dryer and a new load put in
without selecting a new cycle

Small load

• When drying only a few items, choose SPEED DRY or

TIMED DRY.

Load was already dry except

• Choose SPEED DRY or TIMED DRY to dry damp collars

for collars and waistbands

and waistbands. In the future, when drying a load with
collars and waistbands, choose MORE DRY.

Dryer is not level

• Move dryer to an even floor space or adjust leveling legs

as necessary until even.

Before you call for service…

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