Before you call for service – GE 5800 User Manual
Page 19
Safety Instructions
Operating Instructions
Care and Cleaning
Tr
oubleshooting T
ips
Consumer Support
Before You Call For Service…
ge.com
Troubleshooting Tips
Problem
Possible Causes
What To Do
Zoneline does
The unit is
• Make sure the Zoneline plug is pushed completely
not start
unplugged.
into the outlet.
The fuse is blown/circuit
• Check the house fuse/circuit breaker box and replace
breaker is tripped.
the fuse or reset the breaker.
The unit is waiting for
• This is normal. The Zoneline will start again after
the compressor overload
it resets.
protector to reset.
Power failure.
• There is an automatic delay start feature that may not
allow the unit to start, after power is restored and the
unit is turned back on, for approximately 30 seconds.
• There is a protective time delay (up to 3 minutes) to
prevent tripping of the compressor overload. For this
reason, the unit may not start normal heating or cooling
for 3 minutes after it is turned back on.
The current interrupter
• Press the RESET button located on the power cord plug
device is tripped.
or the box near the plug.
• If the RESET button will not stay engaged, discontinue use
of the Zoneline and contact a qualified service technician.
Zoneline does not cool
Indoor airflow
• Make sure there are no curtains, blinds or furniture
or heat as it should
is restricted.
blocking the front of the Zoneline.
Outdoor airflow is
• Make sure the rear grille is not restricted. This can cause
restricted or recirculated.
the unit to cycle off due to the compressor overload.
• Outdoor grille must have a minimum of 65% free area.
Non-GE grilles may be too restrictive for proper
performance. Consult your salesperson for assistance.
The temp control may
• Turn the control to a lower or higher setting.
not be set high enough.
NOTE: The temperature limiter may be limiting the temperature range.
The air filter is dirty.
• Clean the filter at least every 30 days.
See the Operating Instructions section.
The room may have
• When the Zoneline is first turned on you need to
been hot or cold.
allow time for the room to cool down or warm up.
Outdoor air is
• Set the vent control to the CLOSE position.
entering the room.
Burning odor at the start
Dust is on the surface
• This can cause a “burning” odor at the beginning of
of heating operation
of the heating element.
the heating operation. This odor should quickly fade.
The air is not always
The heat pump is not
• This is normal. The heat pump will produce warm air
cool or hot during
producing hot air.
but not as hot as air produced when the higher-cost
operation
electric heat is used.
The fan switch may be
• This causes the fan to blow room temperature air
set at continuous fan
even when the compressor or heater cycles off.
The continuous air movement provides better
overall temperature control.
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