Before you call for service – GE 162D9617P005 User Manual
Page 30
Customer Ser
vice
Tr
oubleshooting T
ips
Operating Instr
uctions
Safety Instr
uctions
Installation Instr
uctions
Customer Ser
vice
Tr
oubleshooting T
ips
Installation Instr
uctions
Safety Instr
uctions
Operating Instr
uctions
Customer Ser
vice
Tr
oubleshooting T
ips
Installation Instr
uctions
Safety Instr
uctions
Operating Instr
uctions
Before you call for service…
Problem
Possible Causes
What To Do
Motor operates for
Normal when refrigerator
•
Wait 24 hours for the refrigerator to completely
long periods or cycles
is first plugged in.
cool down.
on and off frequently.
Often occurs when large
•
This is normal.
(Modern refrigerators
amounts of food are
with more storage
placed in refrigerator.
space and a larger
Door left open.
•
Check to see if package is holding door open.
freezer require more
Hot weather or frequent
•
This is normal.
operating time. They
door openings.
start and stop often
Temperature controls
•
See About the controls.
to maintain even
set at the coldest setting.
temperatures.)
Grille and condenser
•
See Care and cleaning.
need cleaning.
Fresh food or freezer
Temperature control not set
•
See About the controls.
compartment too warm
cold enough.
Warm weather or frequent
•
Set the temperature control one step colder.
door openings.
See About the controls.
Door left open.
•
Check to see if package is holding door open.
Frost or ice crystals
Door left open.
•
Check to see if package is holding door open.
on frozen food
Too frequent or too long
(frost within package
door openings.
is normal)
Divider between fresh
Automatic energy saver
•
This helps prevent condensation on the outside.
food and freezer
system circulates warm
compartments feels warm
liquid around front edge
of freezer compartment.
Automatic icemaker
Icemaker feeler arm in
•
Move the feeler arm to the ON (down) position.
does not work
the STOP (up) position.
•
Cubes may have fused to the side of the mold. Move the
feeler arm to the STOP (up) position, then remove
these cubes.
Water supply turned off or
•
See Installing the water line.
not connected.
Freezer compartment
•
Wait 24 hours for the refrigerator to completely
too warm.
cool down.
Piled up cubes in the storage
•
Level cubes by hand.
bin cause the icemaker
to shut off.
Ice cubes have
Ice storage bin needs cleaning.
•
Empty and wash bin. Discard old cubes.
odor/taste
Food transmitting odor/taste
•
Wrap foods well.
to ice cubes.
Interior of refrigerator
•
See Care and cleaning.
needs cleaning.
Small or hollow cubes
Water filter clogged.
•
Replace filter cartridge with new cartridge or with plug.
Slow ice cube freezing
Door left open.
•
Check to see if package is holding door open.
Temperature control not set
•
See About the controls.
cold enough.
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