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Troubleshooting guide – Grindmaster 250RH-3 User Manual

Page 9

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115 & 250 Series Coffee Grinders

Page 8

Troubleshooting Guide

The following procedures must be performed by a qualified service technician.

CAUTION: Unplug the machine before cleaning or servicing the unit.

Problem

Possible Cause

Solution

Grinder will not start when START
button is pushed

• Plug not in outlet properly
• No power to outlet

• Circuit breaker has tripped

• Install plug in outlet
• Check outlet with lamp or radio to verify

outlet has power.

• Reset circuit breaker by pushing in reset

button until you hear a click

Grinder runs or hums but no
coffee is dispensed

• Shear disc is broken

• Obstruction in opening to grinding

chamber

• Auger has stalled (Models 250, 250A

250RH-2 & 250RH-3 only).

• 250RH Models: Hoppers not properly in

place

• Replace shear disc. See “Shear Disc

Replacement” section or instructions on
inside of upper front plate.

• Remove hopper and clear obstructions.

• Clean auger

• Make sure hoppers are seated in their

allocated area

Excessive amount of chaff flying
about

• Defective chaff mixer spring

• Static electricity

• If bent, broken, or missing,

replace spring.

• If stuck open with coffee, clean coffee to

free spring

• Tighten all nuts, bolts, and screws and

verify outlet is grounded.

Quantity of coffee dispensed each
throw is not the same

• Auger stalls (Models 250, 250A,

250RH-2, and 250RH-3 only)

• Timer delay is not working or running

long enough

• Defective timer

• Refer to problem as listed below in this

Troubleshooting Guide.

• See “Timer Adjustment” section
• Check the length of time the grinder

runs

• If time varies more than plus or minus

1%, replace timer.

Knobs do not operate smoothly

• Coffee beans or bean dust may have

clogged carrier

• With machine unplugged, clean carrier

Auger does not turn

• Coffee beans or bean dust may have

jammed auger

• 250RH Models: Hopper not properly

seated

• With machine unplugged, clean auger

opening

• Make sure hopper is seated in its

designated area (see Figure A)

Auger will not operate

• Motor or link is binding

• Auger motor has burned out
• Wiring harness to motor is loose

• 250RH Models: Hopper not properly

seated

• Check all alignment of link and motor.

Check tightness of motor mounting
screws.

• Replace motor
• With machine unplugged, check to see

if wires are connected to motor

• Make sure hopper is seated in its

designated area (see Figure A)

Circuit breaker continuously trips

• Insufficient current due to use of

extension cord

• Insufficient current due to overloaded

line

• Grind setting needs adjustment

• Plug unit directly into outlet. Do not use

extension cord.

• Designate single line for grinder. Do not

use multi-outlet box.

• Adjust grind to coarser setting (see

“Grind Adjustment” section)

continued on next page

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