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Troubleshooting tips, Before you call for service – GE DVM1665 User Manual

Page 30

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30

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Oven will not start

A fuse in your home may be

• Replace fuse or reset circuit breaker.

blown or the circuit breaker
tripped.

Power surge.

• Unplug the microwave oven, then plug it back in.

Plug not fully inserted into wall

• Make sure the 3-prong plug on the oven is fully inserted

outlet.

into wall outlet.

Door not securely closed.

• Open the door and close securely.

Control panel lighted,

Door not securely closed.

• Open the door and close securely.

yet oven will not start

Start/Pause button not pressed

• Press Start/Pause.

after entering cooking selection.

Another selection entered

• Press Clear/Off.

already in oven and Clear/Off
button not pressed to cancel it.

Cooking time not entered after

• Make sure you have entered cooking time after pressing

pressing Time Cook.

Time Cook.

Clear/Off was pressed

• Reset cooking program and press Start/Pause.

accidentally.

Food weight not entered after

• Make sure you have entered food weight after selecting

selecting Auto Defrost.

Auto Defrost.

Food type not entered after

• Make sure you have entered a food type.

pressing Auto Cook.

CONTROL LOCKED

The control has been locked.

• Press and hold Clear/Off for about 3 seconds

appears on display

to unlock the control.

Floor of the oven

The cooktop light is located

• This is normal.

is warm even when

below the oven floor. When

the oven has not

light is on, the heat it produces

been used

may make the oven floor get warm.

You hear an unusual

You have tried to change

• Many of the oven’s features are preset and

low-tone beep

the power level when it is

cannot be changed.

not allowed.

Before you call for service…

Consumer

S

uppor

t

Tr

oubleshooting

Tips

Car

e

and

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