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Service for your product – Grundig FIELD RADIO S450DLX User Manual

Page 17

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17

S450DLX

OWNER’S MANUAL

SERVICE FOR YOUR PRODUCT

To obtain service for your product, we recommend first contacting an Etón
service representative at 800-872-2228 US, 800-637-1648 Canada or
(650) 903-3866 for problem determination and trouble-shooting. If further
service is required, the technical staff will instruct how to proceed based on
whether the radio is still under warranty or needs non-warranty service.
WARRANTY – If your product is still in warranty and the Etón
service representative determines that warranty service is needed, a
return authorization will be issued and instructions for shipment to
an authorized warranty repair facility. Do not ship your radio back
without obtaining the return authorization number.
NON-WARRANTY – If your product is no longer under warranty and
requires service our technical staff will refer you to the nearest repair
facility that will be able to best handle the repair.
For service outside of North America, please refer to the distributor
information included at time of purchase/receipt.