Others, Troubleshooting – FUNAI TB110MW9 User Manual
Page 30

30
EN
Others
Troubleshooting
Before requesting service, check the table below for a possible cause of the problem.
Symptom
Remedy
No power
•
Make sure that the AC power cord is securely plugged into the power
outlet.
The STB is not responding
to the remote control.
•
Make sure to point the remote control at the remote control sensor.
•
You may be too far from STB. Try moving closer.
•
Remove any obstacles between the remote control and the remote
control sensor.
•
Make sure that the batteries are installed in the correct direction
(+ and –). (
Page 7.)
•
The batteries may be depleted. Replace them with new ones.
No audio / picture
•
Make sure that the audio / video cables are correctly connected.
•
Make sure that the TV is turned on.
•
Make sure that the correct viewing channel (ch3 or external input
channel) is selected on your TV. (
Page 13.) Refer to your TV’s manual
for further information.
•
Make sure the cables are not damaged.
•
Make sure “RF OUT” setting is correct. (
Page 29.)
Blocked noise on picture
•
Make sure that the RF cable is connected correctly. (
Pages 10 - 12.)
No EPG or the provided
information is wrong
•
Make sure that “D.S.T” and “TIME ZONE” is set correctly. (
Page 21.)
Low volume
•
Sound volume differs depending on the audio out setting. Select “RF
OUT” at step 5 in the “Initial Setup (Setup Wizard)”. (
Page 14.)
No reception
•
Make sure to complete autoscan in “SETUP WIZARD” or in “SETUP”
menu. When autoscan is not completed, some channels will not be
received.
•
The selected channel does not exist at that time. There are not always
sub-channels being broadcast.
•
Some channels with weak signal may not be received properly.
This is not a malfunction.
When you forget the
password for V-chip
•
If you forget the password, refer to “New Password”. (
Page 24.)
Closed captioning display
(TEXT mode) does not go
off even after changing
channels through STB.
•
Change the channel on your TV.
•
Turn the TV off, and then on.
The TV screen goes blank
just after turning the STB
on.
•
This is a normal part of the start-up process and is not a malfunction.