Model hd-12cs model hd-12c, Operation troubleshooting maintenance, Warranty – FELLOWES HD12CS User Manual

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Model HD-12Cs

Model HD-12C

Will shred: Paper, small paper clips, credit cards and staples
Will not shred: Continuous forms, adhesive labels, transparencies, newspaper,
cardboard, large paper clips, laminates or plastic other than
noted above
Paper shred size:
Confetti-Cut.................................................................... 5/32” x 2” (3.9 x 50mm)

Maximum:
Sheets per pass (Confetti-Cut)............................................................................12*
Cards per pass ..................................................................................................... 1
Paper width ..........................................................................................9”/229mm
Continuous operation ........................................................................... 4-5 minutes

*20 lb., 8.5”x11” paper at 120v, 60 Hz, 5.0Amps; heavier paper, humidity or other than
rated voltage may reduce capacity.

• Avoid touching exposed blades under Confetti-Cut shredder head.

• The socket-outlet shall be installed near the equipment and shall be

easily accessible.

• Keep away from children and pets. Keep hands away from

paper entry. Always unplug when not in use.

• Keep foreign objects – gloves, jewelry, clothing, hair, etc.

– away from shredder openings. If object enters top opening,
switch to Reverse (R) to back out object.

• Never use aerosol, petroleum based or other flammable products on or

near shredder. Do not use canned air on shredder.

• Do not use if damaged or defective. Do not open shredder head. Do not

place near or over heat or water source.

• 12 sheets per pass to avoid jams.

IMPORTANT SAFETY INSTRUCTIONS — Read Before Using!

CAPABILITIES

Breakthrough Safety Technology! SafeSense™ stops shredding when hands are too close to the opening.

Shredder comes fully assembled. Remove basket packing material and plug in.

Touch test area

Press Auto-On ( I )

Sensor lights up

Overheated (red)

Control switch

SafeSense™ Technology (yellow)

Shredder head

Paper entry

Auto-On ( I )

Off Reverse

(R)

Pull-out bin

Standby (green)

Window

See safety instructions below

To Test SafeSense™ Technology

SafeSense™ override switch

Not active

LIMITED WARRANTY Fellowes, Inc. (“Fellowes”) warrants the cutting blades of the machine to be free from

defects in material and workmanship for 5 years from the date of purchase by the original consumer.

Fellowes warrants all other parts of the machine to be free of defects in material and workmanship for 1

year from the date of purchase by the original consumer. If any part is found to be defective during the

warranty period, your sole and exclusive remedy will be repair or replacement, at Fellowes’ option and

expense, of the defective part.

This warranty does not apply in cases of abuse, mishandling, or unauthorized repair. ANY IMPLIED

WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS HEREBY

LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE. In no event shall Fellowes

be liable for any consequential or incidental damages attributable to this product.

This warranty gives you specific legal rights. The duration, terms, and conditions of this warranty are valid

worldwide, except where different limitations, restrictions, or conditions may be required by local law.

For more details or to obtain service under this warranty, please contact us or your dealer.

Continuous operation:
5-minute maximum
NOTE: Shredder runs briefly after
each pass to clear entry.
Continuous operation beyond 4-5-
minutes will trigger
20-minute cool down period.

Run regularly in reverse for
one minute

Oil when bin is full, or
immediately, if:
• Capacity decreases
• Motor sounds different, or

shredder stops running

OPERATION

TROUBLESHOOTING

MAINTENANCE

Follow oiling procedure below and repeat twice.

CARD

Paper jam: Set to Off and empty basket. Replace basket and follow any or all of the below procedures.

Shredder doesn’t start:

Yellow - SafeSense™ active

Yellow flashing - SafeSense™

not active

Make sure control switch is in
Auto-On ( I ) position

Wait 20 minutes for red light to
turn off

WARRANTY

*Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250

PAPER

Set to
Reverse (R)

Set to Off (0)

Pull uncut paper from
paper entry

Set to
Reverse (R)

Alternate slowly back and forth

Set to Off (O)

Set to Off

Hold credit card
at edge

Feed into center of entry
and release

Press Auto-On ( I )

*Apply oil across entry

Press Auto-On ( I )

Set to Off (0)

Shred one sheet

Set to Reverse (R)
2-3 seconds

ATTENTION: If the SafeSense™ light remains on, you must engage the

Override Switch in order to perform steps above. Once the jam is cleared, reset the

SafeSense™ feature. (See SafeSense™ instructions below.)

SafeSense™ paper jam: If the SafeSense™ feature activates (SafeSense light remains on) to cause the user to think
the shredder has jammed when it has not, use the Override Switch to deactivate the SafeSense™ feature and clear
the paper. Warning – when switch is in override position, the SafeSense™ light will flash and the SafeSense™ feature
will NOT function. Once the paper is cleared, reset the SafeSense™ feature.

SafeSense™ override switch

Not active

Sensor light illuminated–paper jammed

Press Auto-On ( I )

Feed into paper entry
and release