Problems and solutions guide – Fisher-Price 71565 User Manual
Page 7

PROBLEM
PROBABLE CAUSE
SOLUTION
Transmitter power
Transmitter not turned “ON”
Turn the transmitter “ON”.
indicator does not light
Power is turned “OFF”
Make sure that any light switches that control power flow to
the wall outlet are “ON”.
Make sure house fuses and circuit breakers are “ON”.
AC adaptor not properly connected
Check AC adaptor jack-to-socket and plug-to-outlet connections.
AC adaptor problem
Test the transmitter using the other AC adaptor included with this
product. If the transmitter works with the other AC adaptor, call
Fisher-Price
®
at 1-800-432-KIDS to replace the broken AC adaptor.
Receiver power
Receiver not turned “ON”
Turn the receiver “ON”.
indicator does not light
Power is turned “OFF”
Make sure that any light switches that control power flow to the
wall outlet are “ON”.
Make sure house fuses and circuit breakers are “ON”.
AC adaptor not properly connected
Check AC adaptor jack-to-socket and plug-to-outlet connections.
AC adaptor problem
Test the receiver using the other AC adaptor included with this
product. If the receiver works with the other AC adaptor, call
Fisher-Price
®
at 1-800-432-KIDS to replace the broken AC adaptor.
Weak or dead battery
Replace the battery in the receiver with a fresh 9v alkaline
battery or use the AC adaptor.
No sound
Channel switches not on same setting
Set channel switch on transmitter and receiver to the same
channel.
Signal interference due to other nursery
Change the channel setting on both the transmitter and the
monitors, cordless telephones, etc.
receiver.
Identify and eliminate the source of interference.
Test reception by moving the transmitter and/or receiver to
different locations throughout the house. Relocate the
transmitter and/or receiver.
Out of range or insufficient signal
Test reception by moving the transmitter and/or receiver to
different locations throughout the house. Relocate the
transmitter and/or receiver.
Volume not turned up
Adjust volume control on receiver.
Improper antenna position
Make sure the antenna on the transmitter and receiver are
pointing upward.
Weak or dead battery in receiver
Replace the battery in the receiver with a fresh 9v alkaline
battery or use the AC adaptor.
AC adaptor not properly connected
Check AC adaptor jack-to-socket and plug-to-outlet connections.
IMPORTANT! If you have a problem with the Sound ’n Lights Monitor, first check the Problems and
Solutions Guide below. If you still experience a problem with the Sound ’n Lights Monitor, call Fisher-Price
®
Consumer Affairs, toll-free at 1-800-432-KIDS, 8 AM - 6 PM EST Monday through Friday.
Hearing-impaired consumers using TTY/TDD equipment,
please call 1-800-382-7470. Or, write to: Fisher-Price
®
Consumer Affairs,
636 Girard Avenue, East Aurora, New York 14052.
Problems and Solutions Guide
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