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Warranty, Troubleshooting, Supplies – FELLOWES 220-2 User Manual

Page 5

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7

Fellowes conducts extensive testing to ensure that these shredders are capable of meeting all of the specifications listed
in the Product Profile (see page 2). However, the actual sheet capacity is dependent on a number of factors including
the type and weight of paper, the humidity, the voltage level of the power source, the temperature of the motor, and the
care with which the operator feeds the paper. Safety agency testing is conducted to ensure that the shredder will oper-
ate to specifications even if the available voltage is 10% below or 6% above the rated voltage. During this testing 2.5
minutes was taken to empty the basket each time it filled and the following capacities were used for temperature rise
testing:

Cut Size

Number

Paper Size

Voltage

Hertz

& Type

of Sheets

& Weight

220-240VAC

50HZ

3.9mm Strip Cut

17

A4 70g.

220-240VAC

50HZ

5.8mm Strip Cut

19

A4 70g.

220-240VAC

50HZ

3.9mm Confetti Cut

13

A4 70g.

120V

60Hz

5.8mm Strip Cut

19

8.5x11 20 lb.

120V

60Hz

3.9mm Confetti Cut

13

8.5x11 20 lb.

100V

50/60Hz

3.9mm Strip Cut

17

A4 70g.

100V

50/60Hz

3.9mm Confetti Cut

13

A4 70g.

Warranty

Fellowes, Inc. (“Fellowes") warrants the cutting cylinders of the machine to be free from defects in
material and workmanship for 20 years from the date of purchase by the original consumer. Fellowes
warrants all other parts of the machine to be free of defects in material and workmanship for 2 years
from the date of purchase by the original consumer. If any part is found to be defective during the
warrant period, your sole and exclusive remedy will be repair or replacement, at Fellowes’ option and
expense, of the defective part.
This warranty does not apply in cases of abuse, mishandling, or unauthorized repair. ANY IMPLIED
WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE.
In no event shall Fellowes be liable for any consequential or incidental damages attributable to this
product. This warranty gives you specific legal rights. You may have other legal rights that vary from
state to state.
For more detail or to obtain service under this warranty, please contact the appropriate location listed
in the Contact for Service section of this instruction manual.
Warrantor: Fellowes, Inc.

6

Troubleshooting

If there is a problem with your shredder, check these symptoms and remedies. If you cannot solve the
problem, call your local dealer or contact Fellowes directly. Do not open shredder head to attempt
repair. You could be exposed to serious electric shock and will void the warranty.

Symptom

Ready Light (G) will not light

Shredder does not start or stops while shredding

Door ajar light (K) is on

Basket full light (J) is on

Paper jam light (I) is on

Confetti-cut shredder (220C-2/C-220C) Shredder
sheet capacity decreases, noise level increases, or
cutting cylinders stop with a squeak or rubbing
sound

Shredder runs for a few seconds after the paper
has cleared the cutters

Remedy

Make sure shredder is plugged in.
Press the automatic button [I].

• Make sure shredder is plugged in.

Check Troubleshooting lights.

• Shredder is jammed. Follow the

instructions under Operation.

Make sure the cabinet door (A) is closed.

Empty the waste basket. Follow the instructions
under Operation.

Clear the paper jam. Follow the
instructions under Operation.

Oil the cutting cylinders. Follow the instructions
under Maintenance.

No action required. This is a self-cleaning func-
tion.

Supplies

The following items for the 220-2/C-220 and 220C-2/C-220C shredders are available from
Fellowes:

Item

Quantity

Part Number

Waste bags (in dispenser)

50/roll

36054

Waste basket (box)

1 box

31731

Powershred Lubricant

(220C-2/C-220C)

12 oz. bottle

32250

To purchase supplies, contact Fellowes at the appropriate location listed on the back page of this
instruction manual, or visit us at www.fellowes.com.

This manual is related to the following products: