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Problems and solutions guide – Fisher-Price ROCKER P5065 User Manual

Page 19

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19

P5065a-0920

PROBLEMS AND SOLUTIONS GUIDE

PROBLEM

Vehicle runs sluggishly

POSSIBLE CAUSE

Undercharged battery

SOLUTION

Charge the battery. A new battery should have been charged for
at least 18 hours before using the vehicle for the fi rst time.
After fi rst-time use, recharge the battery for at least 14 hours after
each use. Never charge the battery longer than 30 hours.

Check all connectors. Make sure the charger connector is plugged
into the battery, and that the charger is plugged into the wall.

Make sure power fl ow to the wall outlet is “ON".

Battery needs charging

Be sure to charge the battery after each use.

Battery is old and will not accept
full charge

Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 3 years depending on vehicle
use and use conditions. Replace only with a Power Wheels

®

6 Volt (4.0 Amp/Hr.) battery with a built-in thermal fuse. Do not
substitute parts.

Vehicle is overloaded

Make sure you do not overload the vehicle by allowing more than
one rider at one time, by exceeding the 50 lb. (23 kg) maximum
weight capacity, or by towing objects behind the vehicle.

Driving conditions are too stressful

Use only on generally level ground.

Sometimes the vehicle doesn’t
run, but other times it does

Loose wire or connector

Check all wires around the motors and all connectors to make sure
they are tight.

Motor or electrical switch damage

Contact your local Power Wheels

®

authorized service center for

diagnosis and repair.

When the pedal is pressed, the
vehicle won’t run without a push

Loose wire or connector

Check all wires around the motor and all connectors to make sure
they are tight.

“Dead Spot" on motor

Contact your local Power Wheels

®

authorized service center for

diagnosis and repair.

Loud clacking or grinding noise
from a motor-gearbox

Broken gears

Contact your local Power Wheels

®

authorized service center for

diagnosis and repair.

Charger gets warm during use

It is normal for some chargers to get
warm during use and is not reason for
concern. Some chargers do not get
warm during use.

No action required.

If your charger does not get warm during use, it does not mean
that it is not working properly.

Battery makes a sizzling or
gurgling noise when charging

It is normal for some batteries to make
noise and swell slightly while charging
and is not reason for concern. Some
batteries do not make noise or swell
while charging.

No action required.