Problems and solutions guide – Fisher-Price 78476 User Manual
Page 23
Vehicle runs sluggishly (cont.)
Battery needs charging
After approximately 3 hours of constant use, the battery
needs charging.
Battery is old and will not accept
Even with proper care, a rechargeable battery does not last
full charge
forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery
with a Power Wheels
®
6 volt battery. For best
performance, do not use substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 65 lb.
maximum weight capacity, or by towing objects behind the
vehicle.
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motors and all connectors
the vehicle won’t run without
to make sure they are tight.
a push
“Dead Spot” on motor
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Thermal fuse constantly "trips",
Child is switching between
Teach your child to stop the vehicle before switching
but the vehicle is not
DRIVE and REVERSE
direction.
overloaded nor the driving
without stopping
conditions too severe
Loud clacking or grinding
Broken gears
Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox
center for diagnosis and repair.
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern. Some chargers do not
If your charger does not get warm during
get warm during use.
use, it does not mean that it is not working properly.
Battery makes a sizzling or
It is normal for some batteries to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason for
If your battery does not make noise or swell slightly
concern. Some batteries do not
during charging, it does not mean that it is
make noise or swell while charging.
not accepting the charge.
Problems and Solutions Guide
23
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized
service center (see page 24) or contact Power Wheels
®
Consumer Affairs toll-free at
1-800-348-0751.
Problem
Possible Cause
Solution
Problem
Possible Cause
Solution