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Problems and solutions guide – Fisher-Price 78476 User Manual

Page 23

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Vehicle runs sluggishly (cont.)

Battery needs charging

After approximately 3 hours of constant use, the battery
needs charging.

Battery is old and will not accept

Even with proper care, a rechargeable battery does not last

full charge

forever. Average battery life is 1 to 3 years depending on
the vehicle use and use conditions. Replace the battery
with a Power Wheels

®

6 volt battery. For best

performance, do not use substitute parts.

Vehicle is overloaded

Make sure you do not overload the vehicle by allowing
more than 1 rider at one time, exceeding the 65 lb.
maximum weight capacity, or by towing objects behind the
vehicle.

Sometimes the vehicle doesn’t

Loose wire or connector

Check all wires around the motors and all connectors to

run, but other times it does

make sure they are tight.

Motor or electrical switch damage

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

When the foot pedal is pressed,

Loose wire or connector

Check all wires around the motors and all connectors

the vehicle won’t run without

to make sure they are tight.

a push

“Dead Spot” on motor

Contact your local Power Wheels

®

authorized service

center for diagnosis and repair.

Thermal fuse constantly "trips",

Child is switching between

Teach your child to stop the vehicle before switching

but the vehicle is not

DRIVE and REVERSE

direction.

overloaded nor the driving

without stopping

conditions too severe

Loud clacking or grinding

Broken gears

Contact your local Power Wheels

®

authorized service

noise from a motor-gearbox

center for diagnosis and repair.

Charger gets warm during use

It is normal for some chargers to get

No action required.

warm during use and is not reason
for concern. Some chargers do not

If your charger does not get warm during

get warm during use.

use, it does not mean that it is not working properly.

Battery makes a sizzling or

It is normal for some batteries to

No action required.

gurgling noise when charging

make noise and swell slightly while
charging and is not reason for

If your battery does not make noise or swell slightly

concern. Some batteries do not

during charging, it does not mean that it is

make noise or swell while charging.

not accepting the charge.

Problems and Solutions Guide

23

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized
service center (see page 24) or contact Power Wheels

®

Consumer Affairs toll-free at

1-800-348-0751.

Problem

Possible Cause

Solution

Problem

Possible Cause

Solution