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Unit switch 4, Returning your unit for service, Contact humminbird – Humminbird Fishing Equipment User Manual

Page 4

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Unit Switch

4

530718-1_B

Returning Your Unit for Service

Before sending your unit in for repair, please contact the factory, either by
phone or by email, to obtain a Repair Authorization Number for your unit.
Please have your product model name and serial number available before
calling the factory. If you contact the factory by e-mail, please include your
product model name and serial number in the e-mail, and use Request for
Repair Authorization Number for your e-mail subject header. You should
include your Repair Authorization Number in all subsequent communications
about your unit.

For IN-WARRANTY service, complete the following steps:

• Obtain a Repair Authorization Number from the Humminbird® Customer

Resource Center.

• Tag product with your name, street address, phone number and your

assigned Repair Authorization Number.

• Include a brief written description of the problem.

• Include a copy of your receipt (to show proof and date of purchase).

• Return product freight prepaid to Humminbird®, using an insured carrier

with delivery confirmation.

For OUT-OF-WARRANTY service, complete the following steps:

• Obtain a Repair Authorization Number from the Humminbird® Customer

Resource Center.

• Include payment in the form of credit card number and expiration date,

money order or personal check. Please do not send cash.

• Tag product with your name, street address, phone number and your

assigned Repair Authorization Number.

• Include a brief written description of the problem.

• Return product freight prepaid to Humminbird®, using an insured carrier

with delivery confirmation.

Contact Humminbird®

Contact the Humminbird® Customer Resource Center

in any of the following ways:

By Telephone

(Monday - Friday 8:00 a.m. to 4:30 p.m. Central Standard Time):

1-800-633-1468

By e-mail

(typically we respond to your e-mail within three business days):

[email protected]

For direct shipping, our address is:

Humminbird

Service Department

678 Humminbird Lane

Eufaula, AL 36027 USA

© 2007 Humminbird®, Eufaula AL, USA.

All rights reserved.