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Troubleshooting – Harman-Kardon PT2500 User Manual

Page 15

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PT2500 rev (G) 10/23/96

Troubleshooting

13

This unit is designed for trouble-free operation. Most problems users encounter are due to operating errors. So, if you have a problem,
first check this list for a possible solution. If the problem persists, consult your authorized Harman Kardon Service Center.

If the problem is...

Make sure that the...

No lights illuminate when POWER button is pressed

Unit is plugged into a live outlet

No sound is heard

Unit has been muted
Correct input function selector button has been pressed
Volume is turned up
Connections are properly made to the amplifier

Dolby Surround does not work on center and rear channels

Correct surround mode is selected
Rear and Center levels are turned up
You are using a surround encoded source

Selecting video component produces sound but no picture

Video cables are connected properly
Monitor output is connected to the video input on TV

The TV picture does not match the sound

Video sources are properly connected to receiver
Video/Antenna Switch on TV is set to Video

No output from one or more channels

Cables are not defective: Check/replace interconnect cables
The program source is operating and providing proper
signal output to the PA5800

No center channel output

Dolby surround or movie mode is turned on
Phantom mode is not active
Unit is in the ProLogic or Dolby 3 Stereo mode
Center channel level is properly adjusted

Tuner sound has a large amount of interference, or

The antenna is properly connected

The “Stereo” display is not illuminated, or

The antenna is properly located

Tuner sound distorts and/or volume level is too low

The antenna is set in the proper direction
The antenna is adequate to receive the desired station

Tuner is intermittent or continuously buzzing or hissing

The unit is away from fluorescent lights, TVs, motors and
other electrical appliances

Stations cannot be preset

After pressing the MEMORY button, the PRESET button is
pressed while the memory indicator blinks

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