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Trouble shooting – GVision USA I32ZI 32" 4K UHD Touchscreen Monitor User Manual

Page 10

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WWW.GVISION-USA.COM

30398 Esperanza Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. [email protected]

10

TROUBLE

SUGGESTIONS

The picture does not

appear

Check to see that all the I/O and power cables is firmly seated in the socket.

Check the power LED is lighting when the monitor was turned on.

Check if the brightness control is at the appropriate position, not at the

minimum.

The screen is not

synchronized

Check if the I/O signal cable is firmly seated in the socket.

Check if the output level matches the input level.

Make sure the signal timings of the computer system are within the

specification of the monitor.

The position of the

screen is not in the

center

Adjust the H-position, and V-position, or perform the auto adjustment or

memory recall.

The screen is too bright

(too dark)

Check if the brightness or contrast control is at the appropriate position.

The screen is shaking or

waving

Press the auto adjustment control to adjust. Moving all objects which emit a

magnetic field such as motor or transformer, away from the monitor. Check

if the specific voltage is applied.

Check if the signal timing of the computer system is within the specification

of monitor.

If experiencing trouble with the monitor, or it fails to operate correctly, please refer to the following

instructions before calling for repairs.

2

Trouble Shooting

If you are unable to correct the fault by using this chart, stop using your monitor and contact us via

email

[email protected]

or call

949-586-3338

from RMA department.