GRAM FS 3215-93/1 - Manual (Page 73)

EN 14
7 Recommended solutions for the problems
Please review this list before calling the GRAM service. It might save you time and
money. This list includes frequent complaints that are not arising from defective
workmanship or material usage. Some of the features described here may not exist
in your product.
The freezer does not operate.
• Is the freezer properly plugged in?
Insert the plug to the socket.
• Is the fuse of the socket or the main
fuse blown out? Check the fuse.
Condensation on the side wall of the
freezer.
• Very cold ambient conditions.
Frequent opening and closing of
the door. Highly humid ambient
conditions. Leaving the door ajar.
Switching the thermostat control to
a colder temperature.
• Decreasing the time the doos is left
open or using it less frequently.
• Wipe the condensation using a dry
cloth and check if it persists.
The compressor is not running
• In case of an electrical cut the
freezer cannot start up right away
as the compressor has to balance
the refrigerant pressure in the
cooling system of the freezer. The
alignment of the refrigerant pressure
will lead to a postponement of
the start up by 6 minutes. Please
contact GRAM service if the freezer
does not start up at the end of this
period.
• The freezer is in the defrost cycle.
This is normal for a full-automatically
defrosting freezer. The defrostning
cycle occurs periodically.
• Your freezer is not plugged into the
socket. Make sure that the plug fits
properly into the socket.
• Are the temperature adjustments
correctly made?
• The power might be cut off.
The freezer is running frequently or
for a long time.
• Your new product may be wider
than the previous one. This is quite
normal. Large freezers operate for a
longer period of time.
• The ambient room temperature may
be high. This is quite normal.
• The freezer might have been
plugged in recently or might have
been loaded with food. Cooling
down of the freezer completely may
last for a couple of hours longer.
• Large amounts of hot food might
have been put in the freezer
recently. Hot food causes longer
running of the freezer until it reaches
the safe storage temperature.
• The door might have been opened
frequently or left ajar for a long time.
The warm air that has entered into
the freezer causes the freezer to run
for longer periods of time. Open the
door less frequently.
• The freezer door might have been
left ajar. Check if the door is tightly
closed.
• The freezer is adjusted to a very
low temperature. Adjust the freezer
temperature to a warmer degree
and wait until the temperature is
achieved.
• The door seal of the freezer may
be soiled, worn out, broken or not
placed properly. Clean or replace
the seal. A damaged or broken
sea causes the freezer to run for
a longer period of time in order to
maintain the current temperature.