Amer Networks SR24 - Manual (Page 16)

12
Amer.com Warranty Policy
Limited Lifetime Warranty
In the event of a defect in quality or workmanship, Amer.com will repair or replace any hardware
product sold by Amer.com with new or reconditioned parts free of charge in North America for a
limited lifetime period unless otherwise specified on the sales invoice from the date of original
purchase. All removed parts become the property of Amer.com. All replaced parts assume
the original warranty.
This warranty is extended only to the original purchaser. Proof of purchase will be required
before warranty service is provided.
This warranty covers only failures due to defects in quality or workmanship that occur during
normal use. It does not cover damage that occurs in shipment, electrical storms, floods,
dropped or other acts of nature.
This warranty also does not cover any failure that results from accident, misuse, abuse, neglect,
mishandling, misapplication, alteration, faulty installation, modification, computer virus,
improperly installed or faulty software, or service by anyone other than an Amer.com Service
Technician. If there is evidence that the failure was due to user negligence, Amer.com has the
right to void this warranty and or charge normal service rates for the subject repair.
The limited warranty covers a one (1) year period from date of purchase on Power Supplies, AC
Adapters & Fans, after the 1 year a cost for replacement is applied to all products requiring such
parts.
Amer.com is not responsible for any type of data loss on hard drive or other storage devices.
Warranty Service can be obtained during the warranty period by shipping, freight prepaid, or
delivering the product to Amer.com in either the original package or a similar package providing
an equal degree of protection. Amer.com will perform the required service and return the unit
to the user (freight prepaid), if applicable, via the same mode (i.e. ground, air, etc.)