DYSON Root 6 - Manual (Page 6)

Warranty Service
•
Please fill out and return the Product Registration form, or register online at:
www.dyson.com
• Before service can take place, the terms of the warranty require that you contact
the Dyson Helpline with your model name/number, serial number, date and place
of purchase. Please keep your purchase receipt in a safe place to ensure you have
this information. The serial number is found on the vacuum cleaner’s rating plate,
which is on the main body of the machine behind the bin.
• All work will be carried out by Dyson Inc./Dyson Canada Ltd. or its authorised
agents.
• Any replaced defective parts will not extend the period of this warranty.
• Service under this warranty will not extend the period of this warranty.
• If your machine is not functioning properly, please call the Dyson Helpline US
1-866-693-9766 or Canada 1-877-397-6622. Most issues can be rectified over
the telephone by our trained customer care staff. If this is not possible, Dyson Inc.
or Dyson Canada Ltd. will arrange for your vacuum cleaner to be repaired and
returned in full working order at no extra cost to yourself.
Warranty Limitations and Exclusions
•
Any implied warranties relating to your vacuum cleaner, including but not limited
to warranty of merchantability or warranty of fitness for a particular purpose, are
limited to the duration of this warranty. This limitation is not allowed by some states
or provinces and so this limitation may not apply to you.
• Your remedy for breach of this warranty is limited to the warranty service described
above. Dyson Inc. or Dyson Canada Ltd. will not be liable for any consequential
damages or incidental damages you may incur in connection with your purchase
and use of your vacuum cleaner. This limitation is not allowed by some states or
provinces and so this limitation may not apply to you.
• This warranty gives you specific legal rights. You may also have other rights which
vary by state or province.
• This warranty is not transferable.
This product is protected by the following intellectual property rights:
Patent/Patent Application numbers:
CA 2,439,032; AU 2002-229966; EP 1361812; JP 2004-537336; US 2004/0128789;
GB 2407784; WO 2005/053855; AU 2002226556; CA 2,439,250; EP 1370172; JP 2004-528876;
US 2004-0074213 ; AU 2002225207; CA 2,438,069; EP 1361814; JP 2004-520137;
US 2004-0112022; AU 2001240894; EP 1268076; JP 2003-528704; US 6,835,222;
AU 2002-225232; CA 2,438,079; EP 1361815; JP 2004-520139; US 6,974,488; AU 637 272;
EP 0636338; JP 1948 863; US 5,078,761; GB2413974; WO 2005/110608; AU 2003-202714;
CA 2,476,428; EP 1474242; GB 2385292; JP 2003-567583; US 2005-010229892.
Do not use
near open
flame. Do not use
near heat
sources. Do not pick
up water or
liquids. Do not pick
up burning
objects.
Dyson customer care
If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline on
the number below with your serial number and details of where/when you bought the
cleaner, or contact us via the Dyson website. The serial number can be found on the
main body of the machine behind the bin.
Most questions can be solved over the phone by one of our Helpline staff.
If your vacuum cleaner needs a service, call the Dyson Helpline so we can discuss the
available options. If your machine is under warranty, and the repair is covered, it will
be repaired at no cost.
Thank you for choosing to buy a Dyson
To help us ensure you received prompt and efficient service, please register
as a Dyson owner. There are two ways to do this:
• by completing and returning the enclosed form to us by mail
• online at www.dyson.com
This will confirm ownership of your Dyson in the event of an insurance loss,
and enable us to contact you if necessary.
Terms and conditions of the Dyson 2 year
limited warranty
What is covered
Your Dyson vacuum cleaner is warranted against original defects in material and
workmanship for a period of two years from the date of purchase, when used for
private household purposes in accordance with the Dyson Owner’s Manual.
This warranty provides, at no extra cost to you, all labor and parts to place your
vacuum cleaner in proper operating condition during the warranty period.
This warranty is subject to the following terms:
What is not covered
Dyson, Inc. or Dyson Canada Ltd. shall not be liable for costs incurred as a result of:
• Machines purchased from an unauthorized dealer.
• Clearing blockages from your machine.
• Use of parts not in accordance with the Owner’s Manual.
• Careless operation or handling, misuse and/or lack of maintenance or use not
in accordance with the Owner’s Manual.
• External sources such as weather.
• Repairs or alterations carried out by unauthorized parties or agents.
• Use of the vacuum cleaner other than for normal domestic purposes within the
country of purchase, e.g. for commercial or rental purposes.
• Normal wear and tear, including normal wearing parts and power cord (or
where external damage or abuse is diagnosed).
• Use of parts and accessories other than those produced or recommended
by Dyson, Inc. or Dyson Canada Ltd.
W
ARRANTY AND CUST
OMER CARE
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