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Onstar services – Pontiac 2002 Grand Prix User Manual

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(Communication Button): Press this button

at the end of a call. Also press this button to answer a
call from the center, or cancel a call if one of the other
buttons is accidentally pressed. This button is also
used to access OnStar Personal Calling and Virtual
Advisor services. See the OnStar owner package for
more information.

Volume Control:You can control the volume of the
OnStar system using either the volume knob on the
radio or if equipped, the steering wheel volume controls.

(Telltale Light): This light will indicate the status of

the system. A solid green light will come on when you
start the vehicle to let you know that the system is on
and is ready to make or receive calls.

If the light blinks green it means that an incoming or
outgoing call is in progress. Press the Communications
button if you notice the light blinking and you are not
on a call.

The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar Services
button to attempt to contact an advisor. If the connection
is made, the advisor will assist you with steps to take to
make sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.

OnStar Services

The following services are available within OnStar
service plans. Your vehicle comes with a specific
one

-

year service plan that allows use of some or all

of the following services.
D Automatic Notification of Air Bag

Deployment: If an air bag deploys, a priority
emergency signal is automatically sent to the center.
An advisor will locate your vehicle’s position, try to
contact you and assist you in the situation. If the
center is unable to contact you, an emergency service
provider will be contacted.

D Stolen Vehicle Tracking: Call the center at

1

-

888

-

4

-

ONSTAR (1

-

888

-

466

-

7827) to report your

vehicle stolen. The system can then attempt to locate
and track your vehicle and the advisor will assist the
proper authorities.

D Roadside Assistance with Location: For vehicle

breakdowns, press the OnStar Services button. An
advisor will contact the appropriate help.