Pro Boat Waterproof 45A Brushless ESC - Manual (Page 3)

Warranty Information
Warranty Period
Horizon Hobby, Inc., (Horizon) warranties
that the Products purchased (the “Product”)
will be free from defects in materials and
workmanship at the date of purchase by the
Purchaser.
Limited Warranty
(a) This warranty is limited to the original
Purchaser (“Purchaser”) and is not
transferable. REPAIR OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE PURCHASER.
This warranty covers only those Products
purchased from an authorized Horizon dealer.
Third party transactions are not covered by
this warranty. Proof of purchase is required
for warranty claims. Further, Horizon reserves
the right to change or modify this warranty
without notice and disclaims all other
warranties, express or implied.
(b) Limitations- HORIZON MAKES NO
WARRANTY OR REPRESENTATION, EXPRESS
OR IMPLIED, ABOUT NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OF THE PRODUCT.
THE PURCHASER ACKNOWLEDGES THAT
THEY ALONE HAVE DETERMINED THAT
THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole
obligation hereunder shall be that Horizon
will, at its option, (i) repair or (ii) replace,
any Product determined by Horizon to be
defective. In the event of a defect, these
are the Purchaser’s exclusive remedies.
Horizon reserves the right to inspect any and
all equipment involved in a warranty claim.
Repair or replacement decisions are at the
sole discretion of Horizon. This warranty
does not cover cosmetic damage or damage
due to acts of God, accident, misuse, abuse,
negligence, commercial use, or modification
of or to any part of the Product. This warranty
does not cover damage due to improper
installation, operation, maintenance, or
attempted repair by anyone other than
Horizon. Return of any goods by Purchaser
must be approved in writing by Horizon
before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR
SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR
PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY
CONNECTED WITH THE PRODUCT, WHETHER
SUCH CLAIM IS BASED IN CONTRACT,
WARRANTY, NEGLIGENCE, OR STRICT
LIABILITY. Further, in no event shall the
liability of Horizon exceed the individual price
of the Product on which liability is asserted.
As Horizon has no control over use, setup,
final assembly, modification or misuse, no
liability shall be assumed nor accepted for
any resulting damage or injury. By the act of
use, setup or assembly, the user accepts all
resulting liability.
If you as the Purchaser or user are not
prepared to accept the liability associated
with the use of this Product, you are advised
to return this Product immediately in new and
unused condition to the place of purchase.
Law: These Terms are governed by Illinois law
(without regard to conflict of law principals).
Safety Precautions
This is a sophisticated hobby Product and
not a toy. It must be operated with caution
and common sense and requires some basic
mechanical ability. Failure to operate this
Product in a safe and responsible manner
could result in injury or damage to the
Product or other property. This Product is not
intended for use by children without direct
adult supervision.
The Product manual contains instructions
for safety, operation and maintenance.
It is essential to read and follow all the
instructions and warnings in the manual, prior
to assembly, setup or use, in order to operate
correctly and avoid damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of
purchase cannot provide warranty support
or repair. Once assembly, setup or use of the
Product has been started, you must contact
Horizon directly. This will enable Horizon to
better answer your questions and service
you in the event that you may need any
assistance.
For questions or assistance, please direct your
email to [email protected],
or call 877.504.0233 toll-free to speak to a
service technician.
Inspection or Repairs
If this Product needs to be inspected or
repaired, please call for a Return Merchandise
Authorization (RMA). Pack the Product
securely using a shipping carton. Please
note that original boxes may be included,
but are not designed to withstand the rigors
of shipping without additional protection.
Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise
until it arrives and is accepted at our facility.
A Service Repair Request is available at www.
horizonhobby.com on the “Support” tab.
If you do not have internet access, please
include a letter with your complete name,
street address, email address and phone
number where you can be reached during
business days, your RMA number, a list of
the included items, method of payment
for any non-warranty expenses and a brief
summary of the problem. Your original sales
receipt must also be included for warranty
consideration. Be sure your name, address,
and RMA number are clearly written on the
outside of the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include
your original sales receipt verifying the
proof-of-purchase date. Provided warranty
conditions have been met, your Product will
be repaired or replaced free of charge.
Repair or replacement decisions are at the
sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by
warranty the repair will be completed and
payment will be required without notification
or estimate of the expense unless the
expense exceeds 50% of the retail purchase
cost. By submitting the item for repair
you are agreeing to payment of the repair
without notification. Repair estimates are
available upon request. You must include
this request with your repair. Non-warranty
repair estimates will be billed a minimum
of ½ hour of labor. In addition you will be
billed for return freight. Please advise us of
your preferred method of payment. Horizon
accepts money orders and cashiers checks, as
well as Visa, MasterCard, American Express,
and Discover cards. If you choose to pay by
credit card, please include your credit card
number and expiration date. Any repair left
unpaid or unclaimed after 90 days will be
considered abandoned and will be disposed of
accordingly. Please note: non-warranty repair
is only available on electronics and model
engines.
Electronics and engines requiring inspection
or repair should be shipped to the following
address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty
inspection or repair should be shipped to the
following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any questions
or concerns regarding this product or
warranty.