Perfect Aire PAU1 - Manual (Page 9)

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8
Please check the following troubleshooting tips before calling for assistance.
NOTE: A highly recommended troubleshoot for any issue in general consists of
removing the water bottle, emptying the base, and trying a different brand of water
bottle, as the unit is compatible with most, but not all, 20 oz. plastic water bottles.
Problem Reason Solution
Unit not plugged in
Plug in unit and turn on the Power/output
adjustment knob.
Wall outlet has no power Check the circuit and fuse; try another socket.
New unit
Air unit out in cool place for 12 hours without
the water bottle on the unit.
The water is dirty or stale Thoroughly clean unit and place fresh water in
bottle (tank).
Excessive noise
Vibration between the
humidifier and surface
Place the unit on a stable, waterproof surface.
White dust
Water contains high
mineral content
Switch to distilled or filtered water; clean
nebulizer according to instructions.
Unit too far from end of
table or too close to floor
Move unit closer to edge of table so mist has
more time to disperse
Base overflowed
Water bottle adaptor not securely attached or
needs replacement
Base overfilled Empty base and restart
No water in water bottle Add water to the water bottle.
The power/output knob
is not turned on
Rotate the power/output adjustment knob
clockwise to power the unit on.
The humidifier is not on a
flat surface
Put the humidifier on a flat surface.
There is scaling on the
nebulizer / transducer
Clean the nebulizer / transducer according to
instructions.
The water level is too low Add water to the water tank or replace it will
another filled water bottle.
The water is dirty or stale Thoroughly clean unit and place fresh water in
bottle (tank).
The nebulizer / transducer
or fan does not work
Call Perfect Aire Consumer Services:
877-365-6274
Condensation on
windows or unit
The room is too small or
too humid
Turn down the mist volume or turn the unit off
completely.
Scaling on
nebulizer /
transducer
Water is too hard Use distilled or filtered water.
Mist circling in
base but not
coming out of
the nozzle
Too much water in base
Empty base. Trim ring from neck of water
bottle if necessary. Leave space for air in bottle.
Water bottle brand not
compatible with unit.
Try a different brand of water bottle.
Power light is off
Unit / Mist has
peculiar smell
Damp table or
floor
Little / no mist
TROUBLESHOOTING