Kenmore 505 - Manual (Page 5)

PRODUCT WARRANTY
12 Year Limited Warranty on Heat Exchanger
For 12 years from the date of purchase, if this water heater is installed and operated in a single family home in
accordance with the owner’s manual instructions and all local codes. Sears will supply a free heat exchanger for one
that develops a leak.
For the second through tW'clfth year from purchase date, you must pay the labor cost for installation of the heat
exchanger
5 Year Limited Warranty on Parts
For 5 years from the date of purchase, if this water heater is installed and operated in a single family home in
accordance with the owner’s manual instructions and all local codes, if a part fails due to material or workmanship.
Sears will supply a free replacement part.
1 Year Exclusive Kenmore Labor Warranty
For the first year from the date of purchase. Sears will, free of charge, supply and install new water heater parts for
defective ones or a new heat exchanger for one that develops a leak.
Warranty Service
To obtain warranty seiv’ice, call l-800-4-MY-HOME(iD (1-800-469-4663). This warranty applies only while this
product is in the United States.
For Commercial, institutional, industrial, or residential use by two or more families, the above limited warranty for
heat exchanger leaks is effective for five years from date of purchase and the above parts warranty is effective for
three years from the date of purchase.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
SEARS, ROEBUCK AND CO., Dept.817WA, Hoffman Estates, IL 60179
The price of your water heater does not include a free checkup service call. On water heater installations arranged by Sears, Sears
warrants the installation.
A charge will be made on service calls due to poor or incomplete installation. These include:
a. Adjusting thermostat b. Condensation c. Leaks in pipes or fittings
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore® product is designed and manufactured for years
of dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of your
new product. Here’s what the Agreement* includes:
• Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage
goes well beyond the product warranty. No deductibles, no
functional failure excluded from coverage— real protection.
• Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can
trust will be working on your product.
• Unlimited service calls and nationwide service, as often as
you want us, whenever you want us.
• “No-lemon” guarantee - replacement of your covered product
if four or more product failures occur within twelve months.
• Product replacement if your covered product can’t be fixed.
• Annual Preventive Maintenance Check at your request - no
extra charge.
• Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think of
us as a “talking owner’s manual.”
• $250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered
refrigerator or freezer.
• Rental reimbursement if repair of your covered product takes
longer than promised.
• 10% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it
takes for you to schedule service. You can call anytime day or night,
or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we
will provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master Protection
Agreement today!
Some limitations and exclusions apply. For prices and additional
information in the U.S.A. call 1-800-827-6655.
• Coverage in Canada varies on some items. For full details,
call Sears Canada at 1-800-361-6665.
Sears Installation Service
For Sears professional Installation of home appliances, garage door
openers, water heaters, and other major home items, in the U.S.A.
or Canada call 1-800-4-MY-HOME®.
Power surge protection against electrical damage due to
power fluctuations.
305 & 505 Indoor Manual