Troubleshooting – Kenmore TRIO 596.755024 User Manual
Page 26
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Troubleshooting
PROBLEM
POSSIBLE CAUSE
WHAT TO
Freezer control and
lights are on, but
compressor is not
operating
• Refrigerator is in defrost mode.
• Normal operation.
Wait 40 minutes to see if refrigerator restarts.
Crisper drawer
temperature is too
• Refrigerator controi settings are too
iow.
• See page 14 to adjust controls.
warm
Refrigerator does
• Refrigerator is not plugged in.
• Plug in refrigerator.
not operate
• Control is not on.
• See page 14 to adjust your controls.
• Fuse is biown, or circuit breaker needs
to be reset.
• Replace any blown fuses.
Check circuit breaker and reset, if necessary.
• Power outage has occurred.
• Call local power company listing to report outage.
Refrigerator stiii
won’t operate
• Refrigerator is malfunctioning.
• Unplug refrigerator and transfer food to another
refrigerator. If another refrigerator is not available,
place dry ice in freezer section to preserve food.
Warranty does not cover food loss.
Contact service for assistance.
Food temperature
• Condenser coils are dirty.
• Clean according to the chart on page 21.
is too coid
• Refrigerator or freezer controls are set
too high.
• See page 14 to adjust your controls.
Food temperature
is too warm
• Door is not closing properly.
• Refrigerator is not level. See page 7 for details on
how to level your refrigerator.
• Check gaskets for proper seal. Clean, if necessary,
according to the chart on page 21.
• Check for internal obstructions that are keeping
door from closing properly (i.e. improperly closed
drawers, ice buckets, oversized or improperly stored
containers, etc.)
• Controls need to be adjusted.
• See page 14 to adjust your controls.
• Condenser coils are dirty.
• Clean according to the chart on page 21.
• Rear air grille is blocked.
• Check the positioning of food items in refrigerator to
make sure grille is not blocked. Rear air grilles are
located under crisper drawers.
• Door has been opened frequently, or
has been opened for long periods of
time.
• Reduce time door is open. Organize food items
efficiently to assure door is open for as short a time
as possible.
• Food has recently been added.
• Allow time for recently added food to reach
refrigerator or freezer temperature.
Refrigerator has
an odor
• Compartment is dirty or has odor-
causing food.
• Clean according to instructions on page 21.
Water droplets
• Check gaskets for proper seal.
• Clean according to the chart on page 21.
form on outside
of refrigerator
• Flumidity levels are high.
• Flot, humid weather can increase condensation.
Press button on control to reduce moisture.
• Controls require adjustment.
• See page 14 to adjust your controls.